Efficient Office Clerk experience with solid background in office administration, ensuring smooth daily operations. Proven track record of managing data entry especially in SAP, filing, and communication tasks with precision. Demonstrated skills in multitasking and maintaining confidentiality in fast-paced environment.
Overview
23
23
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Educational Staffing
01.2025 - Current
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Improved student comprehension by tailoring teaching methods to individual learning styles.
Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Implemented classroom management techniques to maintain positive learning environment.
Developed creative instructional strategies to keep students engaged and motivated.
Enforced school and class rules to maintain order in classroom.
Medical Insurance Specialist
Independant
11.2014 - Current
Provided exceptional customer service during annual enrollment periods, assisting clients with plan changes or updates as needed.
Worked closely with underwriting team to expedite approval processes for new applications, reducing wait times for clients seeking coverage.
Assisted clients with the completion of enrollment forms, ensuring accuracy and compliance with regulatory requirements.
Identified cross-selling opportunities within existing client base by reviewing plan usage data and identifying areas where additional coverage may be beneficial.
Met with customers to provide information about available products and policies.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
SAP System Operator
UOP Honeywell
01.2002 - 11.2014
Managed data and asset flow during ongoing projects to support operations and distribution of owned assets.
Enhanced system performance by optimizing SAP configurations and settings.
Performed system refreshes, backups and restorations, minimizing downtime to prevent service disruptions.
Applied data validation procedures to support and enforce data integrity.
Compiled information and input into Type database.
Double checked accuracy of hard copy paperwork and rectified any issues.
Identified data errors and discrepancies and implemented swift corrections.
Collaborated with other departments to enforce data accuracy and enhance productivity.
Sorted and processed incoming reports before putting data into processing software.
Monitored data entry processes and worked to improve efficiency and performance.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Analyzed current data records to provide detailed reports.