Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Leech

Big Bear City,CA

Summary

Dynamic Bartender with a proven track record in enhancing customer satisfaction and driving sales through expert mixology and suggestive selling. Known for fostering strong relationships with patrons and maintaining compliance with alcohol laws, ensuring a safe and enjoyable environment. Highly reliable team player with exceptional communication skills.

Overview

5
5
years of professional experience

Work History

Bartender Supervisor

Kallans Bar and Grill
07.2025 - Current
  • Learned and followed local alcohol laws to keep restaurant compliant
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Checked guests' identification before serving alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Bartender/Server

Muchachos
09.2021 - Current
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • contributed to inventory management
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Partnered with team to deliver exceptional guest experiences during high-traffic periods.

Server

Peppercorn
07.2024 - 07.2025
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Executed opening and closing tasks efficiently to maintain shift preparedness.
  • Worked with POS system to place orders, manage bills, and handle complimentary items

Server

Boneyard
09.2020 - 09.2021
  • Provided attentive service during high-volume periods without sacrificing attention to detail
  • Inspected dishes and utensils for cleanliness
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained bank
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Streamlined order-taking process to minimize wait for guests
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising

Education

Bachelors of Art

San Diego State University
San Diego, CA
06.1998

Skills

  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Menu memorization
  • Memory retention
  • Service-oriented mindset
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Food service
  • Drink preparation techniques
  • Inventory
  • Sales expertise
  • Classic cocktails
  • Performance improvement
  • Changing beer kegs
  • Creative mixology
  • Safe serving practices
  • Wine and liquor expertise
  • Anticipating guest needs
  • Identification verification
  • Maintaining a clean bar
  • Honest and dependable

Timeline

Bartender Supervisor

Kallans Bar and Grill
07.2025 - Current

Server

Peppercorn
07.2024 - 07.2025

Bartender/Server

Muchachos
09.2021 - Current

Server

Boneyard
09.2020 - 09.2021

Bachelors of Art

San Diego State University

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