Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christine Lewis-Vassar

Saint Helens,OR

Summary

Customer-oriented parts manager with 16 years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management.

Overview

16
16
years of professional experience

Work History

Parts Advisor

Mercedes Benz of Wilsonville
Wilsonville, OR
04.2024 - 10.2024
  • Provided exceptional customer service to customers by answering questions and addressing concerns.
  • Maintained accurate records of all parts orders, returns, and exchanges.
  • Assisted in the receiving and stocking of incoming parts shipments.
  • Researched part numbers for requested parts using catalogs and other resources.
  • Processed payments from customers for purchased parts.
  • Created invoices for each sale transaction.
  • Inspected returned parts to determine if they were eligible for exchange or refund.
  • Assisted technicians in locating hard-to-find parts during repair jobs.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.

Parts Manager

Pro Automotive & Diesel
Scappoose, OR
01.2022 - 03.2024
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
  • Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
  • Managed a team of technicians, providing training and support to improve their performance and productivity.

Store Manager

Sunset Auto Parts - Napa
Scappoose, OR
04.2009 - 01.2022
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

High School Diploma -

Rainier Junior Senior High School
Rainier, OR
06.1989

Skills

  • Customer Service
  • Invoice Processing
  • Performance Improvement
  • Inventory Management
  • Returns processing
  • Ordering parts
  • Reviewing deliveries
  • Inventory Restocking

References

References available upon request.

Timeline

Parts Advisor

Mercedes Benz of Wilsonville
04.2024 - 10.2024

Parts Manager

Pro Automotive & Diesel
01.2022 - 03.2024

Store Manager

Sunset Auto Parts - Napa
04.2009 - 01.2022

High School Diploma -

Rainier Junior Senior High School

Similar Profiles

CREATE PROFILE
Christine Lewis-Vassar