Summary
Overview
Work History
Education
Skills
Timeline
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Christine Lin

Snellville,GA

Summary

Dynamic Operations Manager with a proven track record at JDI Display America, excelling in operational efficiency and strategic planning. Expert in inventory management and problem-solving, I enhanced customer satisfaction and streamlined workflows, achieving timely project delivery while fostering strong vendor relationships. Committed to driving continuous improvement and accountability within teams.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

21
21
years of professional experience

Work History

Operations Manager

JDI Display America
04.2016 - Current
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Increased profit by streamlining operations.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Supply Chain Manager

International Display Consortium
07.2010 - 10.2014
  • Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
  • Oversaw demand planning, purchasing, and logistics.
  • Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
  • Enhanced inventory accuracy with the implementation of a robust cycle counting program.
  • Reduced lead times for product deliveries through effective supplier management and communication strategies.
  • Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.

Mortgage Loan Underwriter

IndyMac Bank
06.2004 - 04.2010
  • Continuously updated knowledge of industry trends and changing regulations to inform sound decisionmaking.
  • Maintained compliance with regulatory standards and guidelines, mitigating potential risks to the organization.
  • Streamlined communication channels between departments, fostering collaboration throughout the mortgage origination process.
  • Identified opportunities for process improvements, implementing changes that increased overall department efficiency.
  • Collaborated with loan officers to resolve discrepancies in application materials, streamlining the approval process.
  • Supported business growth by identifying high-quality borrowers through rigorous evaluation processes.
  • Reduced processing times for mortgage applications, ensuring prompt customer service and satisfaction.
  • Conducted regular audits of underwriting files for accuracy and completeness, maintaining impeccable documentation standards.
  • Increased customer satisfaction levels by providing clear explanations of underwriting decisions and addressing concerns promptly.
  • Enhanced underwriting efficiency with thorough risk assessments and timely decision making.

Education

Business And Managerial Economics

McMaster University
Hamilton, ON
06-1996

Skills

  • Problem-solving
  • Operations management
  • Operational efficiency
  • Planning and implementation
  • Inventory management
  • Project management
  • Operations oversight
  • Workflow optimization
  • Strategic planning
  • Inventory control
  • Project management abilities
  • Schedule management
  • Customer service

Timeline

Operations Manager

JDI Display America
04.2016 - Current

Supply Chain Manager

International Display Consortium
07.2010 - 10.2014

Mortgage Loan Underwriter

IndyMac Bank
06.2004 - 04.2010

Business And Managerial Economics

McMaster University

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Christine Lin