Christine L. Melton
Clovis,CA
Summary
Certified healthcare professional with solid experience in patient care and support. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in vital signs monitoring, patient hygiene, and mobility assistance. Known for compassionate care, effective communication, and problem-solving abilities.
Overview
3
3
years of professional experience
4
4
Certification
Work History
Certified Nurse Assistant/Patient Care Technician
CCMC - CLOVIS COMMUNITY MEDICAL CENTER
01.2022 - 10.2023
- Medical Surgical (MED/SURG) CNA/PCT
- Provided compassionate patient care, assisting with daily living activities and mobility support. Monitored vital signs, documenting changes and reporting to nursing staff for timely interventions.
- Assisted in the implementation of care plans, collaborating with healthcare team to ensure patient needs were met.
- Streamlined communication between patients and medical staff, enhancing response times to patient needs.
- Participated in quality improvement initiatives, driving enhancements in patient satisfaction scores and care delivery processes.
- Monitored vital signs and reported changes in patient conditions promptly to healthcare teams.
CNA-Caregiver
TERRACES @ SAN JOAQUIN GARDENS
11.2021 - 01.2022
- Provided compassionate care to residents, ensuring comfort and well-being throughout daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring to enhance care delivery.
- Implemented individualized care plans, collaborating with interdisciplinary teams to improve resident outcomes.
- Developed strong relationships with residents and families, promoting trust and open communication regarding care needs.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support and companionship to residents, enhancing their quality of life.
Office Administrator - Manager
METAMORPHOSIS THERAPY GROUP
03.2021 - 11.2021
- Streamlined office procedures to enhance efficiency and reduce administrative errors.
- Coordinated scheduling and communication between staff, clients, and external partners.
- Managed confidential client records using electronic health record (EHR) systems effectively.
- Implemented new filing system that improved document retrieval time by 30%.
- Oversaw inventory management for office supplies, optimizing procurement processes.
Medical Billing Clerk
CENTRAL VALLEY INDIAN HEALTH
09.2016 - 04.2018
- Processed medical claims using advanced billing software, ensuring accurate code application and compliance with regulations.
- Collaborated with healthcare providers to resolve billing discrepancies, enhancing customer service and operational efficiency.
- Assisted in the implementation of electronic health record systems, facilitating seamless integration between clinical and billing operations.
Lead Front Office Receptionist
CLOVIS PEDIATRIC GROUP
07.2014 - 03.2016
- Managed front office operations, ensuring efficient patient check-in and appointment scheduling.
- Trained and mentored junior reception staff to enhance service quality and workflow efficiency.
- Coordinated communication between medical staff, patients, and families to ensure seamless service delivery.
- Implemented electronic health record (EHR) systems for improved patient data management and retrieval.
- Developed procedures for handling patient inquiries and resolving issues promptly and effectively.
- Streamlined administrative processes to reduce wait times and enhance overall patient experience.
- Oversaw inventory management of office supplies, ensuring availability while minimizing waste.
- Fostered a positive work environment within the receptionist team through open communication channels, constructive feedback sharing, and team-building activities.
Skills
- Certified nursing assistant (CNA)
- Certified in CPR/AED
- Basic life support
- Patient care
- Bathing assistance
- Recording vital signs
- Vital signs monitoring
- Toileting assistance
- Range of motion exercises
- Dressing assistance
- Ambulation assistance
- Patient assessments
- Care plan implementation
Certification
- QUESTA COLLEGE NORTH - Renewed CNA Certification, January 2025
- CSHS - EKG Monitor Technician, May 2023
- NATA - NURSING ASSISTANT TRAINING ACADEMY, CNA Certification, October 2021
- AHA - AMERICAN HEART ASSOCIATION BASIC LIFE SUPPORT, November 2021, BLS/AED/CPR Certification, November 2025
LANGUAGES
TIER1- Spanish
ASL - American Sign Language
Timeline
Certified Nurse Assistant/Patient Care Technician
CCMC - CLOVIS COMMUNITY MEDICAL CENTER
01.2022 - 10.2023
CNA-Caregiver
TERRACES @ SAN JOAQUIN GARDENS
11.2021 - 01.2022
Office Administrator - Manager
METAMORPHOSIS THERAPY GROUP
03.2021 - 11.2021
Medical Billing Clerk
CENTRAL VALLEY INDIAN HEALTH
09.2016 - 04.2018
Lead Front Office Receptionist
CLOVIS PEDIATRIC GROUP
07.2014 - 03.2016
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