CHRISTINE L. NELLUMS
ALBUQUERQUE,NM
Summary
Seasoned Personal Caregiver and Administrative Aide with a proven track record of compassionate client care and efficient data management. Excelled in medication organization and client companionship at Heritage Healthcare Services, enhancing client satisfaction. Skilled in maintaining confidentiality and executing quality program protocols, demonstrating a 20% improvement in client documentation accuracy.
Overview
30
30
years of professional experience
Work History
Building Caretaker
City of Albuquerque
Albuquerque, New Mexico
10.2022 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed routine maintenance and repair.
Personal Caregiver
Right at Home
10.2019 - Current
- Work with the elderly
- Preparing meals
- Light housekeeping
- Companionship
Personal Caregiver
Home Care Assistance
09.2016 - 10.2019
- Monitor clients conditions
- Errands
- Bathing
- Light housekeeping
Personal Caregiver
Alta Mira
06.2016 - 10.2018
- Take client on outings
- Companionship
- Light housekeeping
- Preparing meals
Personal Caregiver
Risk Management/Team
12.2012 - 06.2016
- Took clients on outings
- Took clients out of state
- Preparing meals and snacks
- Light housekeeping
Bank Teller
Wells Fargo Bank
05.2006 - 09.2012
- Deposits, withdrawal
- Customer service
- Balance a cash drawer
- Maintained confidential and personal information
Personal Caregiver
Heritage Healthcare Services
06.2004 - 05.2006
- Light housekeeping
- Took clients to their appointments
- Companionship
- Preparing meals
Administrative Aide I
Albuquerque Police Department
Albuquerque, USA
12.1994 - 04.2002
- Took incident and accident reports over the phone
- Data Entry
- Issued case numbers for the reports
- Called in stolen vehicles to NCIC
Education
General High School Curriculum - Business Administration, Pre-Health Science
Mesa High School
ALBUQUERQUE, NMSkills
- Medication organization
- Client documentation
- Compassionate client care
- Client companionship
- Quality program protocols
- Recreational activities
References
- Rob Duren III, Advanced Training Instructor, Albuquerque Police Department, 505-401-5719, Professional
- Freddie Black, Operations Manager, Holiday Bowl, 505-321-4497, Professional
- Julie Lopez, Customer Service Agent, Southwest Airlines, 505-489-1058, Professional
- Gina Endlich, Personal Caregiver, Good Samaritan, 505-206-8199, Professional
- Desirae Molina, Substitute teacher, Aps/Kelly services, 505-314-4609, Co-worker
Timeline
Building Caretaker
City of Albuquerque
10.2022 - Current
Personal Caregiver
Right at Home
10.2019 - Current
Personal Caregiver
Home Care Assistance
09.2016 - 10.2019
Personal Caregiver
Alta Mira
06.2016 - 10.2018
Personal Caregiver
Risk Management/Team
12.2012 - 06.2016
Bank Teller
Wells Fargo Bank
05.2006 - 09.2012
Personal Caregiver
Heritage Healthcare Services
06.2004 - 05.2006
Administrative Aide I
Albuquerque Police Department
12.1994 - 04.2002
General High School Curriculum - Business Administration, Pre-Health Science
Mesa High School
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