Christine Lockner
Curtis Bay
Summary
My strong work ethic and ability to adapt quickly to new technologies stand out as key assets. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
20
20
years of professional experience
Work History
Spring Arbor
Michele Filmore
03.2022 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served food and beverages promptly with focused attention to customer needs.
- Supported department goals, working closely with supervisors to complete assigned tasks on schedule.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Dash-IN
DEANDRE
05.2022 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Promoted store promotions and incentive programs to increase overall sales revenue.
895 Grill
Young Moon
07.2018 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Met customer needs through polite, friendly and attentive service.
Shirleys Sunny Side
Shirley Mitchell
08.2004 - 05.2009
- Implemented time-saving strategies in food preparation processes, effectively expediting meal production without compromising quality.
- Adhered to strict safety standards, minimizing accidents and ensuring sanitary conditions in the kitchen.
- Demonstrated commitment to customer satisfaction by promptly addressing any concerns or complaints related to prepared dishes.
- Ensured proper food storage and handling practices, maintaining optimal freshness and reducing waste.
- Collaborated with fellow cooks to maintain a positive working environment, fostering teamwork and productivity.
- Assisted in training new team members, sharing expertise gained through years of experience as a Side Cook.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Assisted head chef with daily prep work, enabling the kitchen to operate smoothly during peak hours.
- Prepared various menu items, contributing to a smooth service flow and satisfied customers.
- Contributed to a positive workplace culture by consistently exhibiting a professional attitude and strong work ethic, fostering camaraderie among kitchen staff.
Education
High School Diploma -
Southern High School
1100 Covington Street06.2002
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- Menu Memorization
- Food safety understanding
- Food sales and promotion
- Service prioritization
- Cleanliness standards
Timeline
Dash-IN
DEANDRE
05.2022 - 03.2024
Spring Arbor
Michele Filmore
03.2022 - 11.2024
895 Grill
Young Moon
07.2018 - 04.2022
Shirleys Sunny Side
Shirley Mitchell
08.2004 - 05.2009
High School Diploma -
Southern High School
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