Christine Lowe
San Diego,CA
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Driven and resourceful, with keen eye for detail and passion for customer satisfaction. Possesses strong understanding of online shopping platforms and adept at managing product selections and ensuring timely deliveries. Capable of creating seamless shopping experience that exceeds customer expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ecommerce Personal Shopper
Vons
03.2024 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
- Maintained a high level of product knowledge, staying up-to-date on the latest offerings from various brands and designers.
Personal Shopper
Albertsons
05.2023 - 03.2024
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Education
Medical Assisting
UEI College
Skills
- P>Sales proficiency
- P>Product knowledge
- P>Online ordering familiarity
- P>Self-Motivated
- P>Problem-Solving
- Order fulfillment
- E-commerce operations
- Customer engagement
- Team collaboration
- Customer service
- Attention to detail
- Time management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Personal Information
Title:
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross.
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Ecommerce Personal Shopper
Vons
03.2024 - Current
Personal Shopper
Albertsons
05.2023 - 03.2024
Medical Assisting
UEI College
Similar Profiles
Joseph MurphyJoseph Murphy
Dairy Manager at VonsDairy Manager at Vons
Adrianna ZamarripaAdrianna Zamarripa
Service Operations Manager at VonsService Operations Manager at Vons
Emma PernaEmma Perna
Floral Assistant at VonsFloral Assistant at Vons
Jacob S. BryantJacob S. Bryant
Food Clerk at VonsFood Clerk at Vons
Phoebe NguyenPhoebe Nguyen
Test Engineer / Electrical Engineer 2 at Raytheon Missiles and DefenseTest Engineer / Electrical Engineer 2 at Raytheon Missiles and Defense