Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Communication Skills
Certification
Languages
Timeline
Generic

Christine L. Tristan

Houston,TX

Summary

Certified Medical Assistant with a strong focus on patient care and clinical support. Proficient in administering medications, recording vital signs, and managing patient records. Recognized for reliability, adaptability, and effective teamwork. Demonstrated ability to collaborate with healthcare professionals to achieve positive outcomes. Actively seeking a position with a healthcare institution as an Instructor for Medical Assistants and healthcare professionals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Office Administrator, Clinical Coordinator, Administrative Assistant and Medical Assistant Level 3

The university Of Texas (UTP)
12.2013 - 11.2024
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
  • Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
  • Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
  • Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
  • Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.

Office Manager, Clinic Coordinator, Medical Assistant

Dr. Steven Becker- Family medicine
11.1998 - 06.2013
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Optimized office space utilization, leading to more efficient and productive work environment.

Education

Associates - Medical assisting

Ultrasound Diagnostic-Sanford Brown
Bellaire, TX

RN, BSN -

Western Governors University
12.2024

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Vital sign monitoring
  • Sterilization techniques
  • Inventory and supply management
  • Basic life support

Leadership Experience

I am a strong leader that understands the importance of servant leadership to an organization that wishes to continuously improve. I further understand the need to maintain the proper distance from those I lead and those I serve; all while remaining close enough to have a positive influence on them. I am trustworthy, I empower and encourage others to succeed with, clear communication, a personal display of self-discipline, and consistency and resilience. Moreover, I understand the importance of setting and maintaining a standard that is attainable but well above the mark of mediocrity. I will meet these objectives by ensuring the accurate completion of registration, by the monitoring and the correction of reports, ensuring data integrity, monitoring the accuracy and continuity of processes, by handling escalated issues, by managing from a non-biased and impartial perspective, by scheduling staff for the benefit of the organization, and by training and educating office staff on changing protocols and procedures; in addition to providing support to clinical staff by administering health care services.

References

Available upon request.

Communication Skills

26 solid years working in a clinical setting. 11 Years in Cardiothoracic vascular surgery and 15 years in family medicine. Proficient in EPIC and Allscript EMR. Managed clinic operations and payroll. Clinic coordinator, administrative assistant, and back office clinical duties. Render nursing care under the supervision of NPs and Physicians—complete FMLA forms. I have maintained an “exceeds above expectations” on yearly evaluations for the past 11 years.

Certification

  • Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
  • AAMA Certified Infection Control Certificate- American Association of Medical Assistants.
  • Basic Life Support (BLS) - American Heart Association.
  • EKG Technician Certification (CET) - National Healthcareer Association (NHA).
  • Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association (NHA).
  • OSHA Certified
  • CPR/AED Certification

Languages

English
Full Professional

Timeline

Office Administrator, Clinical Coordinator, Administrative Assistant and Medical Assistant Level 3

The university Of Texas (UTP)
12.2013 - 11.2024

Office Manager, Clinic Coordinator, Medical Assistant

Dr. Steven Becker- Family medicine
11.1998 - 06.2013

Associates - Medical assisting

Ultrasound Diagnostic-Sanford Brown

RN, BSN -

Western Governors University

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Christine L. Tristan