Christine Lubbe

Caregiver of our children birth to present. We immigrated from Australia to the United States for a job opportunity shortly before my daughter was born. I dedicated my time to our family during this transition and while the immigration process was being finalized.

• My role entails managing accounts receivable responsibilities and debt collection for the Perth ledger
• Managed approximately 30+ client and internal inquiries via phone, email and meetings per day
• System upgrades, and changes in our operating tools have pushed me to think innovatively and manage customer reporting requirements by consolidating various systems for accurate representation of accounts
• I enjoy the learning experience brought forth from the fast paced logistics environments and have had great success with collections for the Perth ledger in recent months improving the aged debt significantly
• I take responsibility for collecting account payments within agreed trading terms whilst maintaining and developing strong relationships across the business
• Where needed I contact customers for account payments, review stop credit status of accounts, advise on releases for deliveries where appropriate, contact account managers and sales admin to ensure claims and disputes are resolved promptly and provide account reconciliations to enable payment of accounts
• I have been successful in achieve and exceed set KPI's whilst developing and maintaining strong relationships, both internally and externally
• The ability to reconcile accounts and communicate the outcome effectively has proven an effective skill in my time with DHL
• I approach my work with resilience in light of any pressure and I am eager to carry out tasks correctly and efficiently and always do so with a friendly and positive attitude towards our customers and internal team
• Collaborated with sales teams to ensure proper credit evaluation, contributing to a reduction in bad debt writeoffs.
• Facilitated cross-department collaboration to address and resolve complex billing issues that contributed to delayed collections efforts.
• Called customers by telephone to collect past due invoices, verify accuracy of charges or to correct account errors.

• Provide support to the University Schools/Areas on the financial transactions and Systems and business processes
• Financial transactions relating to accounts payable, accounts receivable, foreign currency, credit notes, purchase orders, batch processing, creditor payments, customer receipting, receipting and cash allocations
• Monitor financial transactions electronic workflows and resolve such matters as may arise for all financial transaction related workflows, including but not limited to accounts payable, accounts receivable, fixed assets and concur
• Resolve customer or supplier specific matter when needed, such as stop payments on lost or misplaced check or the investigation of outstanding check and reissue/cancel check as appropriate
• Ensure that petty cash procedures are followed and records maintained

• Providing Accounts Receivable Support to the organization internally and externally
• Processing daily customer payments & allocation of payments to customer accounts
• Resolving customer and branch queries
• Assist management with account information and reporting as required
• Managing Accounts Receivable emails
• Banking, Processing EFTpost payments, Account Reconciliation
• Processing journal entries
• Assist in creating new customer accounts and maintaining current account information
• Assist in credit control functions and investigate discrepancies
• Facilitated prompt resolution of invoice queries through proactive communication with clients and other departments within the company.

• 6 Week contract role: Admin / Reception duties
• Preparation of letters to accompany individual and company tax returns
• Processing data and client information & filing
• Correspondence with clients with regards to their tax obligations
• Retrieving information from the IRD and Company Office websites

• Office administrator
• General AR / AP & Payroll duties
• Maintained accurate records of all transactions, ensuring compliance with company guidelines and local regulations.
• Generated invoices upon receipt of billing information and tracked collection progress.

• Accounts Receivable / Accounts Payable / Debt Recovery / Bank reconciliation - Part Time
• Maintained clean and organized files
• Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
• Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
• Organized data into multiple spreadsheets to streamline data.

• Managed accounts payable, ensuring timely payments and accurate recordkeeping.
• Reduced invoice processing time with efficient data entry and verification of accounts payable transactions.
• Handled accounts payable tasks, verifying invoices and processing payments accurately.

• Accounts Payable Logistics Department / Purchasing Department
• Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
• Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
• Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
• Organized data into multiple spreadsheets to streamline data.