Experienced and dedicated warehouse leader adept at overseeing operations and ensuring timely order fulfillment through effective hiring, training, and resource management. Skilled communicator offering constructive employee evaluations to enhance efficiency and boost employee morale. Consistently commended for exceptional work ethic, meticulous attention to detail, and successful goal attainment.
Overview
9
9
years of professional experience
Work History
Warehouse Operations Lead
RBW Logistics
Hardeeville, SC
06.2024 - Current
Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
Resolved any customer service issues related to orders picked up from the warehouse.
Facilitated communication between managers and staff regarding operational procedures and policies.
Maintained compliance with OSHA regulations in regards to workplace safety standards.
Cooperated with other departments throughout organization when needed in order to achieve desired results.
Loaded and unloaded trailers with care and efficiency.
Monitored receiving, storage, and shipping activities to ensure compliance with internal policies and procedures.
Created reports on inventory levels, production schedules, order status, and other related information.
Ensured all orders were accurately picked, packed, and shipped in a timely manner.
Investigated discrepancies between physical counts of inventory versus system records.
Maintained accurate records of all incoming and outgoing shipments using appropriate software programs.
Provided leadership and guidance to warehouse personnel regarding job duties and performance expectations.
Conducted regular inspections of the facility to identify areas needing improvement or repair.
Assisted in resolving customer complaints related to deliveries or product quality issues.
Worked closely with other departments such as purchasing and logistics to ensure smooth supply chain operations.
Collaborated with external partners such as freight carriers or third-party logistics providers when needed.
Generated warehouse shipping documents, packing lists and invoices.
Provided information to shipping and receiving personnel regarding inventory stock.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Used scanners to track parcel information, condition or receipt.
Protected items by wrapping in cling film, padded moving blankets and tape.
Tagged and wrote identifying information on containers, boxes and cargo.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Secured items in truck by strapping over protective padding.
Applied bar-codes to cargo and used digital scanners to track and locate materials during transportation.
Used digital database to keep records of units and stock moved.
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Lead Fulfillment Coordinator
Savannah Bee Company: Wholesale Shipping
Savannah, GA
10.2020 - Current
Successfully guided a team of committed individuals to meet deadlines despite constantly changing work demands
Training new employees on fulfillment processes and procedures, fostering a knowledgeable workforce prepared to meet company goals.
Generated reports summarizing key performance indicators related to warehouse operations.
Managed shipping and receiving functions, including preparing orders for shipment, unloading incoming freight, inspecting products for quality control, and verifying quantities received against purchase orders.
Selected and filled orders from stock to fulfill customer requirements.
Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
Scanned products to provide accurate tracking within warehouse management system.
Palletized boxes to increase movement and shipment efficiency.
Disposed of debris and hazardous materials properly to avoid contamination.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stocked shelves, racks, and bins with new or transferred merchandise.
Tracked outgoing orders to provide shipping status to customers.
Issued supplies, materials and products to team members based on information from requisitions.
Maintained accurate documentation of all shipments, ensuring proper record-keeping for future reference or audit purposes.
Analyzed carrier options to optimize shipping routes and achieve reduced transit times.
Managed inventory levels to optimize stock availability, reduce backorders, and ensure timely product delivery.
Coordinated with sales and customer service teams to address any order discrepancies or issues promptly, resulting in improved customer satisfaction.
Resolved conflicts between team members and addressed complaints or grievances.
Loaded packages in delivery trucks to assist with physical delivery of products to customers.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Used computer and company software to enter shipment and inventory records.
Lead DTG Operator and Quality Control Specialist
Boxercraft Inc
Mableton, GA
10.2019 - 09.2020
Lead DTG Operator: 2+ years experience of being a lead operator working with Kornit Digital direct to garment machines
Able to print an average of 100 shirts an hour
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
Increased overall product quality through meticulous attention to detail during operation processes.
Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Conducted preventative maintenance on equipment, prolonging its lifespan and reducing the need for costly repairs.
Coordinated with other departments to address production-related issues, fostering effective communication across teams.
Provided on-the-job training to newly hired workers and team members.
Inspected finished products for quality and adherence to customer specifications.
AP Inventory Shift Lead
Nineline Apparel
Savannah, GA
03.2016 - 10.2019
Streamlined inventory management processes to reduce waste and increase profitability.
Maintained clean, organized work environment to consistently meet safety standards.
Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.
Educated and guided new team members while assigning them their daily duties.
Conducted weekly inventory checks to identify and resolve material discrepancies, ensuring accurate record-keeping.
Provided guidance and support to other team members as needed.
Participated in weekly meetings with management team to discuss strategies and goals.
Supervised staff during shift changes and ensured transition went smoothly.
Delegated tasks to employees and monitored activities and task completion.
Order Fulfillment Shift Lead
Nineline Apparel
Savannah, GA
03.2016 - 10.2019
Maintained proficiency and accuracy in processing and expediting high volume of transactions
Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Devised and implemented processes and procedures to streamline operations.
Observed packing operations to verify conformance to specifications.
Coached and trained employees and managed daily work assignments to enhance operations.
Assisted general manager with operations game plan and company initiatives implementation.
Maintained cleanliness and organization of the work area to uphold company standards.
Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Education
High School Diploma -
Georgia Southern University
Statesboro, GA
01.2015
High School Diploma -
Islands High School
Savannah, GA
01.2014
High School Diploma -
St. Vincent's Academy
Savannah, GA
01.2012
Skills
Familiar with systems such as: Shipstation, QuickBooks, NetSuite, Synapse