Results-driven professional with 7+ years of experience in human resources, office management, and bookkeeping. Specializes in employee relations, accounts receivable (AR), and accounts payable (AP) processes, with expertise in general ledger (GL) accounting, financial reconciliation, and cash flow management. Excels at improving operational efficiency and ensuring compliance by implementing streamlined processes.
Conducted general project management and billing using the Unanet ERP system.
Conducted training sessions for 20+ project managers on efficient use of the ERP system
Ensured cost control through consistent WIP tracking
Introduced innovative AR policies and procedures, achieving a $2M reduction in 60 days
Determined appropriate actions for write-offs, collections
Reconciled checks and EFT transactions regularly
Managed payment lien waivers
Maintained a database of key contacts related to the project activities.
Created documentation outlining procedures related to project billing processes.
Maintained accurate records of all projects billed and processed payments accordingly.
Reviewed contracts for accuracy prior to sending out invoices for payment.
Office Manager/Bookkeeper
The Construction Management Group of Colorado, LLC
Colorado Springs, CO
03.2019 - 08.2023
Streamlined account workflows for enhanced financial operations
Utilized QuickBooks Desktop for reconciling financial data including the general ledger and credit accounts
Administered biweekly payroll and employee benefits, ensuring accuracy in wage calculations, benefits deductions, and tax withholdings.
Developed and implemented HR policies, ensuring compliance with company and legal standards.
Led recruitment efforts for new employees, from job postings and interviews to onboarding and training.
Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Created and managed AIA billings based on estimates and change orders.
Organized and led monthly check-ins promoting continuous development
Office Manager/Accounts Receivable Manager
Total Roofing
Colorado Springs, CO
01.2016 - 03.2019
Oversaw all aspects of accounts receivable, including invoicing customers and managing homeowner insurance billing, ensuring timely and accurate transactions
Reconciled general ledger, credit, and banking accounts using QuickBooks Pro, maintaining financial accuracy and integrity
Administered bi-weekly payroll and employee benefits, ensuring timely and accurate compensation and benefit management
Conducted weekly check-in meetings with project managers, suppliers, and subcontractors to facilitate smooth project operations and address any issues
Managed office supplies and inventory, ensuring efficient office operations and minimizing disruptions
Collaborated with the team to develop and implement company policies and procedures, ensuring clarity, compliance, and effectiveness
Assisted in the rollout of new policies, including conducting training sessions and providing ongoing support to employees
Led recruitment efforts for new employees, from job postings and interviews to onboarding and training
Various Roles
Ent Federal Credit Union
Colorado Springs
06.1997 - 09.2012
Teller, Member Service Representative, Teller Supervisor, Consumer Lending Specialist
Education
High School -
Widefield High School
USC-Pueblo - Phycology
USC-Pueblo (CSU)
Pueblo, CO
Some College (No Degree) - Liberal Arts and General Studies