CHRISTINE MANNA
SAN DIEGO,CA
Summary
Dedicated administrative professional with successful experience in fast-paced environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Office Assistant/ Receptionist
Lucky's Bed and Biscuit
04.2023 - 09.2023
- Efficiently and promptly admitting animals with attention to detail including specific medication, feeding, and caretaking instructions
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Created and maintained detailed records of all office activities.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Interacted with customers by phone, email, or in-person to provide information.
Apprentice
General Assembly
05.2022 - 08.2022
- Over 400 hours of hands-on training in front and back end website development
- Using JavaScript, React, HTML, CSS, Python with Django, Express with Node.js, SQL, and NoSQL
- Integrating third-party APIs, web-scraping, and database design into application development
- Utilizing creative and complex problem solving with algorithms
- Successful independent and team collaboration using GitHub workflow to execute projects.
Team Lead & Server
Gerber Group - Mr. Purple
05.2016 - 12.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked different stations to provide optimal coverage and meet production goals.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standards through personal example to help each member understand expected behavior and standards.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Art History
Fordham University
Full-stack software engineering
General Assembly
Skills
- Prioritizing Multiple Tasks & Demands
- Working Under Tight Time Restrictions
- Office Operations Support & Streamlining
- Data Entry
- File Maintenance
- Training & Mentoring New Employees
- Inventory Management
- Customer Service
- Patient Charting
- Medical Records Management
- Proficient in Microsoft Office Suite and Computer Software
References
References available upon request
Timeline
Office Assistant/ Receptionist
Lucky's Bed and Biscuit
04.2023 - 09.2023
Apprentice
General Assembly
05.2022 - 08.2022
Team Lead & Server
Gerber Group - Mr. Purple
05.2016 - 12.2021
Art History
Fordham University
Full-stack software engineering
General Assembly
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