Christine Marcano
Orlando,Florida
Summary
Enthusiastic and results-oriented Event and Catering Manager with 5 years of success delivering quality dining experiences. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Event and Catering Manager
Cocina 214
08.2019 - Current
- Successfully managed a team to exceed 2023 sale goals by 26% while maintaining excellent customer satisfaction
- Spearheaded Corporate event and catering operations for 100+ guests for Restaurant buy-outs
- Managed staff and scheduling of 10-20+ individuals depending on size of event, while providing exceptional customer service and motivated work environment
- Formulated group training sessions for newly hired staff, combining menu presentations with popular drink choices and tastings to enhance their knowledge and sales abilities
- Scheduled meetings with our Vendors and Reps for special events and deals on inventory items for bulk purchases
- Resident Expert in training methods to accommodate different learning styles, ensuring effective knowledge transfer and skill development among the team.
Silent Auction Coordinator
Orlando Fashion Week
09.2018 - 04.2019
- Collaborated effectively and publicized the event with a team to solicit donations prior to event
- Organized and conducted all aspects of the auction during the Event
- Maintained the company's brand image and upheld its unique culture.
Assistant Manager
Sophie & Trey Warehouse
12.2017 - 07.2018
- Maintained accurate inventory records for the store's warehouse, meticulously tracking stock levels and conducting regular audits to optimize inventory management
- Provided exceptional customer support by assisting customers online and over the phone, promptly addressing inquiries and resolving issues to ensure customer satisfaction
- Worked with the management team to implement efficient inventory control procedures, resulting in improved accuracy and reduced discrepancies
- Assisted in training and mentoring new staff members on inventory organization and shipping procedures, ensuring their smooth integration into the team and promoting a positive work environment.
Education
Hospitality Management, B.S. -
University of Central Florida
07.2020
Skills
- Attention to detail
- Time Management
- Skilled Multi-tasker
- Menu Planning
- Customer Service
- Schedule Management
- Vendor Coordinator
- Financial Data Analysis
- Skilled in Microsoft Word/Excel
- Experienced with Toast POS and Aloha POS
- Team leadership and supervision
- Social Media Management
- Event Billing
- Managing events start to finish
- Records Maintenance
- Proficient in Spanish
Awards Certificates Recognitions
- 04/01/22, Food Protection Manager Certified
- 2019, Deans List
- 2015, Hospitality Management Scholarship
Community Service
2020 - Present, helping package and deliver School lunches to St. Mary Margaret School in Winter Park, FL
Timeline
Event and Catering Manager
Cocina 214
08.2019 - Current
Silent Auction Coordinator
Orlando Fashion Week
09.2018 - 04.2019
Assistant Manager
Sophie & Trey Warehouse
12.2017 - 07.2018
Hospitality Management, B.S. -
University of Central Florida
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