CHRISTINE Marek
Garden City,MI
Summary
Customer Oriented General Manager with over 22 years working in the customer service industry. I supervise a staff of 12-15 employees including the hiring and training process. I work to keep our center in budget each month and stay within our payroll hours. I am a team player and work my best to keep things organized.
Overview
22
22
years of professional experience
Work History
General Manager
Paw Print Inn
Novi, MI
03.2023 - Current
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling and customer service
Receptionist/Manager
Paw Print Inn
Novi, MI
09.2014 - 03.2023
- Greeted and directed all visitors, clients, and customers in a professional manner.
- Managed daily office operations including tracking supplies, updating records, managing mail distribution, and responding to inquiries.
- Monitored the front desk area to ensure it was kept clean and organized at all times.
- Assisted with onboarding new employees by providing orientation materials and answering questions about policies and procedures.
- Responded to customer complaints in a timely manner while ensuring their satisfaction with resolution of issues.
Assistant Manager
Gymboree
Livonia, MI
03.2002 - 06.2014
Education
High School Diploma -
Lee M. Thurston High School
Redford, MI06-1992
Some College (No Degree) - Elementary Education
Madonna University
Livonia, MITimeline
General Manager
Paw Print Inn
03.2023 - Current
Receptionist/Manager
Paw Print Inn
09.2014 - 03.2023
Assistant Manager
Gymboree
03.2002 - 06.2014
High School Diploma -
Lee M. Thurston High School
Some College (No Degree) - Elementary Education
Madonna University
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