Christine McCloud
Fort Collins,CO
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt swiftly to new environments. Committed to contributing to team success while pursuing opportunities for continuous learning and professional growth. A positive attitude complements a strong focus on effective time management and problem-solving expertise, ensuring readiness to tackle challenges head-on. Seeking a full-time role that leverages interpersonal skills and fosters an environment of collaboration and innovation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Homemaker
Self-employeed
10.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Cosmetologist
Regis Salon
02.2016 - 10.2016
- Developed strong client relationships, leading to increased repeat business and referrals.
- Conducted consultations to assess client needs, ensuring tailored services and optimal results.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Monitored inventory levels of beauty products, optimizing stock management to reduce waste and costs.
Customer service Cashier
Army Air Force Exchange, 1st Cav Express
09.2014 - 02.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring satisfaction and resolving issues promptly.
- Trained new cashiers on operational procedures and customer service best practices.
- Monitored inventory levels at the register, communicating restock needs to management effectively.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Self Employed Cosmetologist
Platinum Salon
04.2012 - 08.2014
- Developed and implemented strategic initiatives to drive company growth and improve performance.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Self-employed Esthetician
Finelines Day Spa
02.2010 - 06.2013
- Provided customized skincare treatments to enhance client satisfaction and skin health.
- Collaborated with team members to create a welcoming spa environment for clients.
- Developed and implemented new facial treatment protocols, improving service quality.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
Education
Bachelor of Arts - Marketing
Texas A&M University-Central Texas
Killeen, TX09.2018
Bachelor of Arts - Business Management
Texas A&M University-Central Texas
Killeen, TX09.2018
Associate of Art in Business Administration - undefined
Shasta College
Redding, CA05.2013
Certificate of completion with an Esthetician State License - undefined
Skin Care of Science
Redding, CA06.2008
Certificate of completion with Cosmetology State License - undefined
Shasta School of Cosmetology
Redding, CA06.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Multitasking Abilities
- Computer skills
- Calm under pressure
- Organization and time management
- Decision-making
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Affiliations
- VP of Administration, Enactus-Texas A&M University Central-Texas October 2016
- Member, National Society of leadership and Success (TAMUCT) May 2014
Certification
- Cosmetologist Completion, Shasta School of Cosmetology - 1999-2000
- Esthetician Completion - 2008
- Cosmetology License - 2001- Current
- Esthetician License- 2008
Relevant Coursework
- Business Communication
- Business Ethics
- Marketing research
- Promotion strategy
- Products Operation Management
- Financial Management
Timeline
Homemaker
Self-employeed
10.2016 - Current
Cosmetologist
Regis Salon
02.2016 - 10.2016
Customer service Cashier
Army Air Force Exchange, 1st Cav Express
09.2014 - 02.2016
Self Employed Cosmetologist
Platinum Salon
04.2012 - 08.2014
Self-employed Esthetician
Finelines Day Spa
02.2010 - 06.2013
Associate of Art in Business Administration - undefined
Shasta College
Certificate of completion with an Esthetician State License - undefined
Skin Care of Science
Certificate of completion with Cosmetology State License - undefined
Shasta School of Cosmetology
Bachelor of Arts - Marketing
Texas A&M University-Central Texas
Bachelor of Arts - Business Management
Texas A&M University-Central Texas