Christine McFarlane
Springfield,MA
Summary
Pleasant and well-organized housekeeping professional with 20 years in hospitality-related roles. Excellent waxing, polishing and cleaning skills. Excels at managing time and handling physically-demanding work.
Overview
21
21
years of professional experience
Work History
Home Health Aide
Glean Meadow Retirement
06.2022 - Current
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Improved patients' comfort with massage and application of topical treatments.
- Documented vital statistics and coordinated with health care providers.
- Provided transportation and appointments management.
- Constructed cognitively stimulating activities.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Administered medications in accordance with doctor's instructions.
- Followed nutritional plans to prepare optimal meals.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Utilized universal precautions and infection control principles in all aspects of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Improved patient well-being by providing compassionate and attentive personal care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Assisted disabled clients to support independence and well-being.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Developed individual care plans for clients based on specific needs.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Housekeeping Aide
Skilled Nursing Home
10.2021 - 10.2023
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Removed soiled sheets, washcloths and towels.
- Trained other staff members by physically demonstrating complex tasks.
- Transported soiled linens to laundry facilities.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Adhered to professional house cleaning checklist.
- Adhered to optimal standards for cleanliness, appearance and service.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Changed bed linens and collected soiled linens for cleaning.
- Assisted maintenance department with stripping, waxing and buffing of floors.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Dusted picture frames and wall hangings with cloth.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Handled requests for extra linens, toiletries and other supplies.
Housekeeping Aide
Life Care Of Wilbraham
03.2019 - 02.2022
- Removed soiled sheets, washcloths and towels.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Trained other staff members by physically demonstrating complex tasks.
- Transported soiled linens to laundry facilities.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Adhered to professional house cleaning checklist.
- Adhered to optimal standards for cleanliness, appearance and service.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Changed bed linens and collected soiled linens for cleaning.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
- Dusted picture frames and wall hangings with cloth.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Housekeeping Attendant
Glen Meadows Retirement Community
05.2014 - 02.2019
- Rotated linens in storerooms and replenished when supplies ran low.
- Streamlined housekeeping processes by implementing time-saving techniques and equipment innovations.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Kept building entryway glass clean and polished for professional presentation.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Enhanced efficiency by assisting with scheduling adjustments as needed due to unexpected absences or extra workload demands.
- Polished fixtures to achieve professional shine and appearance.
- Assisted in training new hires on housekeeping procedures, promoting consistent quality across the department.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Informed management of potential safety hazards, contributing to a safer environment for both guests and staff members.
- Changed bed linens and collected soiled linens for cleaning.
- Ensured a healthy environment for guests by adhering to strict sanitation standards in all cleaning tasks.
- Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner.
- Returned emptied garbage receptacles to proper locations.
- Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
Housekeeping Aide
Jewish Nursing Home
05.2010 - 09.2017
- Transported soiled linens to laundry facilities.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Removed soiled sheets, washcloths and towels.
- Verified cleanliness and organization of storage areas and carts.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Dusted and polished surfaces to achieve attractive shine.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed and maintained courteous and effective working relationships.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Provided professional services and support in a dynamic work environment.
Housekeeping Attendant
Beau Rivage Hotel
02.2003 - 10.2006
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Rotated linens in storerooms and replenished when supplies ran low.
- Streamlined housekeeping processes by implementing time-saving techniques and equipment innovations.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Kept building entryway glass clean and polished for professional presentation.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Enhanced efficiency by assisting with scheduling adjustments as needed due to unexpected absences or extra workload demands.
- Polished fixtures to achieve professional shine and appearance.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
Education
No Degree - Train Nurse Assistant
Jewish Nursing Home
Longmeadow, MANo Degree - Certificate
HEART
JamaicaSkills
- Mental Health Support
- Nutrition management
- Documentation And Reporting
- Condition Assessment
- Home Health Aide
- Decision-Making
- Emotional Support and Companionship
- Behavior redirection
- Personal Care Aide
- Dressing assistance
- Mobility support
- Case Management
- Feeding Assistance
- Breathing Treatments
- Blood Glucose Monitoring
Timeline
Home Health Aide
Glean Meadow Retirement
06.2022 - Current
Housekeeping Aide
Skilled Nursing Home
10.2021 - 10.2023
Housekeeping Aide
Life Care Of Wilbraham
03.2019 - 02.2022
Housekeeping Attendant
Glen Meadows Retirement Community
05.2014 - 02.2019
Housekeeping Aide
Jewish Nursing Home
05.2010 - 09.2017
Housekeeping Attendant
Beau Rivage Hotel
02.2003 - 10.2006
No Degree - Train Nurse Assistant
Jewish Nursing Home
No Degree - Certificate
HEART
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