Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Mcnutt

Warrenton,MO

Summary

Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Expert retail sales professional offering [Number] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Overview

8
8
years of professional experience

Work History

Cashier Manager

Edison Express
02.2022 - 09.2023
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored areas for security issues and safety hazards.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Shift Lead

Travel Center Of America
01.2018 - 01.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Completed performance valuations to identify weakness and develop improvement strategies.

Cashier

Ugas
04.2015 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

General

Floyd Kellam High
Va Beach Va

Skills

  • Providing Feedback
  • Pressure Washers
  • Positive Reinforcement
  • Employee Performance Evaluations
  • Special Assignments
  • Inventory Accuracy
  • Safety Issues Monitoring
  • POS Systems
  • Customer Service
  • Quality Assurance
  • Payment Processing
  • Effective Working Relationships
  • Policy Enforcement
  • POS System Operations
  • Checkout Oversight
  • Safety Procedures
  • Shift Scheduling
  • Team Training
  • Verbal and Written Communication
  • Team Leadership

Timeline

Cashier Manager

Edison Express
02.2022 - 09.2023

Shift Lead

Travel Center Of America
01.2018 - 01.2022

Cashier

Ugas
04.2015 - 01.2018

General

Floyd Kellam High

Similar Profiles

  • GERARD KING

    GERARD KINGGERARD KING

    Middle School English Teacher at EDISON INTERNATIONAL, Edison InternationalMiddle School English Teacher at EDISON INTERNATIONAL, Edison International

  • Mrs Barbara McIntyre

    Mrs Barbara McIntyreMrs Barbara McIntyre

    Pre School teacher/Project Coordinator at EDISON INTERNATIONAL, Edison InternationalPre School teacher/Project Coordinator at EDISON INTERNATIONAL, Edison International

  • MICHAEL JONES ROSS

    MICHAEL JONES ROSSMICHAEL JONES ROSS

    Transmission Telecom Journeyman Cable Splicer at Southern California EdisonTransmission Telecom Journeyman Cable Splicer at Southern California Edison

  • Kelsey Jones

    Kelsey JonesKelsey Jones

    Support Manager at Storco Self StorageSupport Manager at Storco Self Storage

  • Mario Baras Orta

    Mario Baras OrtaMario Baras Orta

    Harvest Floor Supervisor at American Foods GroupHarvest Floor Supervisor at American Foods Group

CREATE PROFILE
Christine Mcnutt