Christine Meckley
Amherst,OH
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
15
15
years of professional experience
Work History
Store Manager
Joann Fabric and Craft Store
Sandusky, OH
05.2012 - Current
- Deliver excellent customer service and adhere to standard practices to maximize sales and minimize shrinkage.
- Process daily paperwork, balance register drawers, produce staffing schedules and prepare deposits.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Resolve customer problems by investigating issues, answering questions and building rapport.
- Generate repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversee inventory management through cycle counts, audits and shrinkage control.
Sales Associate
Dillard's
Strongsville, OH
01.2010 - 01.2012
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Built trusting relationships with customers by making personal connections.
- Met merchandise processing standards and maintained organized and accessible work area.
- Coordinated activities with other departments to ensure quality customer service.
Sales Associate
Dillard's
Las Vegas, NV
09.2009 - 12.2009
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Offered product and service consultations and employed upselling techniques.
- Built trusting relationships with customers by making personal connections.
- Coordinated activities with other departments to ensure quality customer service.
Education
Accounting And Business Management
Lorain County Community College
Elyria, OHSkills
- Staff training and development
- Retail inventory management
- Outstanding communication skills
- Risk management
- Operational budgeting
- Team-oriented
- Accurate cash handling
- Reliable
- Sales professional
- Store opening and closing procedures
- Employee training
- MS Office proficient
- Profit and loss accountability
- Customer retention
- Supervision and training
- Employee development
- Recruiting and hiring
Timeline
Store Manager
Joann Fabric and Craft Store
05.2012 - Current
Sales Associate
Dillard's
01.2010 - 01.2012
Sales Associate
Dillard's
09.2009 - 12.2009
Accounting And Business Management
Lorain County Community College
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