Christine Michell
Hamilton
Summary
Dynamic business leader with a proven track record at Teamstaff, Inc., excelling in strategic planning and customer relations. Successfully drove revenue growth through innovative sales strategies and team mentorship, enhancing client satisfaction and loyalty. Adept at financial management and fostering high-performance cultures, consistently exceeding sales targets and optimizing operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Owner
A Little Of This & A Little Of That Cleaning Service
03.2008 - 01.2026
- Managed daily operations, ensuring efficient cleaning schedules and resource allocation.
- Developed client relationships, enhancing customer satisfaction and retention.
- Oversaw staff training programs, improving team performance and service quality.
- Implemented quality control measures, maintaining high standards in cleaning services.
- Utilized inventory management systems to track supplies and optimize purchasing processes.
- Analyzed customer feedback to refine service offerings and address client needs effectively.
- Coordinated marketing efforts to expand clientele through local outreach initiatives.
- Led strategic planning sessions to set business goals and improve operational efficiency.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Expanded business into new markets, cond
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Improved team productivity by introducing innovative project management tools and techniques.
- Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced operational risks while organizing data to forecast performance trends.
District Sales Manager
Teamstaff, Inc
1999 - 2007
- Developed and executed sales strategies to drive revenue growth across assigned districts.
- Analyzed market trends to identify new business opportunities and enhance competitive positioning.
- Collaborated with cross-functional teams to align product offerings with customer needs and preferences.
- Trained and mentored sales representatives, fostering a high-performance culture within the team.
- Monitored sales performance metrics to ensure targets were met consistently across regions.
- Presented sales forecasts and reports to senior management, providing insights for strategic decision-making.
- Established strong relationships with key clients, enhancing customer satisfaction and loyalty.
- Implemented process improvements that streamlined operations and increased overall team efficiency.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
Education
High School Diploma - Accounting
Hamilton West
Hamilton Square, NJSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Strategic planning
- Business planning
- Business management
- Team oversight
- Financial management
- Business administration
- Negotiation
- Administrative oversight
- Human resources
- Accounting expertise
- Hiring and staffing
- Cash flow optimization
- Growth strategy implementation
- Sales oversight
- Attention to detail
- Customer service
- Decision-making
- Teamwork and collaboration
- Team leadership
- Customer service management
- Effective leader
- Scheduling
- Goal setting
- Business leadership
- Desktops, laptops, and mobile devices
- Employee scheduling
- Delegating work
- Employee motivation
Timeline
Owner
A Little Of This & A Little Of That Cleaning Service
03.2008 - 01.2026
District Sales Manager
Teamstaff, Inc
1999 - 2007
High School Diploma - Accounting
Hamilton West