Summary
Work History
Skills
Volunteer Experience
References
Timeline
Generic

Christine Miller

Burkburnett,TX

Summary

Dynamic Restaurant Consultant/Corporate Trainer with extensive experience in management and operations, delivering strategic planning, menu development, and staff training. Proven success in optimizing operational efficiency and enhancing profitability across various restaurant settings. Known for implementing innovative solutions that elevate customer experiences while aligning with organizational goals. Highly skilled in fostering community connections and driving business growth through creativity and analytical problem-solving.

Work History

Restaurant Consultant

Resort Retailers LLC
, UT
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Provided guidance to restaurant owners on menu design, pricing structure and marketing tactics.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Diversified menu by adding seasonal options, limited time specials and fresh, local ingredients.
  • Identified opportunities for cross-promotion between restaurants owned by the same company.
  • Consulted with chefs on recipe development, food safety protocols and kitchen organization.
  • Utilized various software and tools to streamline processes and optimize performance.

Corporate Trainer

Bob's Burger & Brew
, WA
  • Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
  • Provided individual coaching sessions for employees who needed additional support with their job duties.
  • Coordinated meetings between stakeholders at all levels of the organization to discuss strategies for improving corporate training initiatives.
  • Selected and assigned instructors to conduct training.
  • Recruited sales representatives and managers, conducted orientations, and developed individual coaching plans to lower turnover and provide transparent customer experience.
  • Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Skills

  • Customer service
  • Sales growth
  • Employee coaching and mentoring
  • Training development
  • Operations management
  • Team Training
  • Employee retention
  • Health inspections
  • Staff development
  • Coaching and mentoring
  • Policy administration
  • Goals and performance

Volunteer Experience

  • Gone Fishing
  • Academy 4
  • Youth Girls Camp
  • Underprivileged Children Reading Program

References

References available upon request.

Timeline

Restaurant Consultant

Resort Retailers LLC

Corporate Trainer

Bob's Burger & Brew
Christine Miller