Christine Mills
Dallas,United States
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skilled in managing and conducting complex research projects across diverse scientific disciplines. Possess strong analytical abilities, adept at data collection, analysis, and interpretation to drive project objectives. Demonstrated capacity for critical thinking and problem-solving to advance scientific understanding and application. Contributed to significant improvements in research methodology and efficiency in previous roles, enhancing overall project outcomes.
Overview
4
4
years of professional experience
Work History
Specimen Processor
Diagnostic Laboratory Solutions
Dallas , TX
07.2024 - 12.2024
- Performed various administrative tasks including filing, scanning documents.
- Adhered to all departmental policies and procedures related to specimen processing.
- Responded promptly to requests from clinicians regarding specimen collection instructions or other inquiries relating to the lab's services as needed.
- Reviewed processed specimens for accuracy prior to release of results back into clinical setting per regulatory guidelines and requirements.
- Monitored the inventory of supplies necessary for specimen processing.
- Processed specimens and prepared them for testing according to established procedures.
- Assisted other departments with sample collection processes when needed.
- Evaluated incoming specimens for completeness prior to performing any tests or analyses on them.
- Ensured specimens were labeled correctly and in compliance with regulations.
Boutique Sales Associate
Mercedes
Plano, Texas
06.2023 - 05.2024
- Provided feedback on customer experience and suggestions for improvement when applicable.
- Assisted in stocking shelves, racks, and displays to ensure merchandise was organized and easily accessible for customers.
- Organized weekly inventory reports and tracked sales data using point-of-sale software system.
- Greeted customers and provided assistance with selecting items.
- Processed cash, credit card payments and returns accurately according to company policy.
- Participated in training sessions aimed at improving product knowledge and developing selling techniques.
- Maintained cleanliness of store by organizing merchandise and dusting shelves.
- Completed daily tasks such as restocking supplies, cleaning the store front area and folding clothes.
- Demonstrated excellent customer service skills by responding promptly to customer inquiries via phone or email.
- Engaged with customers on the floor providing style advice and suggesting appropriate accessories for purchases.
Customer Service Specialist
WinCo Foods
Denton, TX
02.2022 - 12.2022
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders and maintain customer records.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Utilized customer service software to manage interactions and track customer satisfaction.
Warehouse Operations Associate
QT
Midlothian, TX
01.2021 - 07.2021
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Associate of Science - Criminal Justice
University of North Texas
Denton, TX05-2025
Associate of Science - Criminal Justice
Navarro College
Corsicana, TX05.2021
Skills
- Excellent written and verbal communication
- Creative problem solving
- Strong detail orientation
- Discipline
Education
Corsicana, TX,Denton, TX
Contact
Dallas, TX 75204
Timeline
Specimen Processor
Diagnostic Laboratory Solutions
07.2024 - 12.2024
Boutique Sales Associate
Mercedes
06.2023 - 05.2024
Customer Service Specialist
WinCo Foods
02.2022 - 12.2022
Warehouse Operations Associate
QT
01.2021 - 07.2021
Associate of Science - Criminal Justice
University of North Texas
Associate of Science - Criminal Justice
Navarro College