Christine Monroe
West Monroe,NY
Summary
Versatile Licensed Practical Nurse Supervisor with 13 years of experience acting as nursing leader, operational problem-solver and conflict manager. Well-versed in working with diverse patient conditions. Expertise in medication administration, accurate charting and diagnosis for both acute and chronic concerns. Coordinates employee schedules and workflow to promote high-quality patient care.
Overview
14
14
years of professional experience
Work History
LPN Nursing Supervisor/Office Manager
Family Care Medical Group
07.2013 - Current
- Maintained medication room in full compliance with government and facility requirements.
- Oversaw medication passes and all direct patient care.
- Scheduled staff and delegated work assignments.
- Helped to develop, improve and implement nursing policies and procedures.
- Evaluated and improved team member performance through coaching and training.
- Recruited, interviewed and hired well-qualified nursing staff.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided patient education on health care issues and prescribed medications.
- Evaluated patient histories, complaints, and current symptoms.
- Took samples to complete diagnostic and routine assessment tests.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Developed and implemented individualized patient care plans.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Managing OSHA compliant office techniques and supplies
- Updated new regulations for staff to follow
- Ordered Vaccines for office
- Managed working and vacation time for staff
- Submit office bills to corporate office
- Submit/fax patient referrals
- 90 day and annual review for staff
- Working hand and hand with providers to assure office is run efficiently
- Monthly meetings with staff to review changes
- Reprimand staff if needed
- Take patient complaint calls and rectify the concern
- Fax record request
LPN
New Concept Medical Care
04.2010 - 07.2017
- Performed routine evaluations of each patient's status, needs, and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for wounds, provided treatments, and assisted with procedures.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Obtained patient vital signs and input/output measurements from inpatients.
- Comforted and counseled patients and families throughout care process.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided patient education on health care issues and prescribed medications.
- Evaluated patient histories, complaints, and current symptoms.
- Took samples to complete diagnostic and routine assessment tests.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Developed and implemented individualized patient care plans.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
LPN
Pulaski Urgent Care
01.2015 - 01.2016
- Performed routine evaluations of each patient's status, needs, and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for wounds, provided treatments, and assisted with procedures.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Obtained patient vital signs and input/output measurements from inpatients.
- Comforted and counseled patients and families throughout care process.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Took samples to complete diagnostic and routine assessment tests.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Developed and implemented individualized patient care plans.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Education
LPN - Nursing
Oswego County BOCES
Mexico, NY12.2009
Skills
- Patient History Reviewing
- Medication Side Effect Knowledge
- Individualized Care
- Intramuscular Injections
- Order Transcription
- Managing Medical Office Staff
Timeline
LPN
Pulaski Urgent Care
01.2015 - 01.2016
LPN Nursing Supervisor/Office Manager
Family Care Medical Group
07.2013 - Current
LPN
New Concept Medical Care
04.2010 - 07.2017
LPN - Nursing
Oswego County BOCES
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