Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christine Montgomery

Land O' Lakes,FL

Summary

Keenly observant and goal-oriented professional with a wealth of experience across a variety of work settings. Actively pursuing a career transition back to the security officer field to capitalize on new opportunities for professional growth and advancement.

Overview

16
16
years of professional experience

Work History

Real Estate Broker

Fathom Realty LLC
02.2020 - Current
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements
  • Increased property sales by developing and implementing innovative marketing strategies
  • Compared properties possessing similar features to determine competitive market prices.
  • Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining communication throughout each transaction.

Security Site Supervisor

Allied Universal Security Services
04.2017 - 08.2018
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties and patrols
  • Implemented new security protocols to prohibit trespassing and increase safety
  • Developed and implemented training methods such as Non- violent Crisis Intervention to promote improved officer performance
  • Periodically reviewed existing policies and procedures and made recommendations to improve security
  • Hired, trained and managed staff of 40 associates
  • Demonstrated ability to think fast and remain calm under pressure
  • Trained new security officers on safety protocols and company standards
  • Recorded incident reports with detailed accounts of occurrences.
  • Managed team schedules to provide effective security coverage for building needs.
  • Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
  • Resolved conflicts among employees or visitors professionally

Webb/technical Support Agent

Teletech Holdings
10.2013 - 05.2014
  • Resolved customer issues in a clear, courteous and straightforward manner
  • Assisted in technical support process refinement to improve customer service and support
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

Receptionist Front Desk Clerk

Sleep Inn And Suites
02.2012 - 07.2013


  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Computed guest billings and posted charges to room accounts
  • Monitored reservations to track incoming parties
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Food and Beverage Operations Manager

Austria Trend Hotel
06.2010 - 12.2011
  • Scheduled over 30 employees by assigning shifts
  • Coordinated preparation of customer meals and monitored food handling for safety purposes
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
  • Interviewed, hired, and supervised back of house staff
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty

Master Sergeant

German Army ( Deutsche Bundeswehr)
05.2008 - 06.2010
  • Responsible for the welfare and training of 25 soldiers and their military occupational specialty as well as in the basic skills and attributes of a soldier
  • Conducted inspections to prevent carelessness and lackadaisical behavior
  • Supervised unit physical fitness training and insured unit soldiers comply with Weight and appearance standards
  • Advising the commander on rewards and punishments for enlisted Soldiers
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor Of Science - Marketing

Post University
Waterbury, CT

Real Estate

JY Monk Real Estate School
Fayetteville, NC
02.2020

Certification - Property Management

Ashworth College
Norcross, GA
09.2019

High School Diploma -

Capital High School
Charleston, WV
05.2008

High School Diploma -

George-Ledebour Schule
Nuremberg, Germany
05.2006

Skills

  • Critical thinking
  • Conflict resolution
  • Persuasion
  • Negotiation
  • Record keeping skills
  • Proficient in radio transmission procedures
  • Communication and media skills
  • Great communication skills
  • Active listening
  • Telecommunications
  • Trained in First aid, CPR and Non-violent Crisis Intervention
  • Equipment maintenance
  • Payroll liabilities
  • Customer assistance
  • MS Office proficient
  • Foreign language proficiency in German
  • High level of integrity

Languages

German
Native or Bilingual

Timeline

Real Estate Broker

Fathom Realty LLC
02.2020 - Current

Security Site Supervisor

Allied Universal Security Services
04.2017 - 08.2018

Webb/technical Support Agent

Teletech Holdings
10.2013 - 05.2014

Receptionist Front Desk Clerk

Sleep Inn And Suites
02.2012 - 07.2013

Food and Beverage Operations Manager

Austria Trend Hotel
06.2010 - 12.2011

Master Sergeant

German Army ( Deutsche Bundeswehr)
05.2008 - 06.2010

Bachelor Of Science - Marketing

Post University

Real Estate

JY Monk Real Estate School

Certification - Property Management

Ashworth College

High School Diploma -

Capital High School

High School Diploma -

George-Ledebour Schule

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Christine Montgomery