Summary
Overview
Work History
Education
Skills
Timeline
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Christine Morrill

Londonderry

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

18
18
years of professional experience

Work History

Office Manager

ALLEN DATAGRAPH SYSTEMS, LLC
01.2013 - Current
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Led initiatives to automate administrative tasks, reducing processing time and increasing productivity across the office.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced accounts.
  • Mentored team members in best practices for office management, fostering a culture of continuous improvement and accountability.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Oversaw onboarding process for new employees, ensuring smooth integration into company culture and workflow.
  • Managed payroll data entry and processing for 28 employees to comply with predetermined company guidelines.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.

Customer Service Representative

ALLEN DATAGRAPH SYSTEMS, LLC
01.2010 - 01.2013
  • Processed orders and managed customer accounts using DBA Manufacturing software.
  • Resolved customer inquiries through effective communication and active listening techniques.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.

Part Time Office Manager

MOOSEHILL PROVISIONS, LLC
01.2008 - 01.2010
  • Managed office operations, to include accounts payable, accounts receivable, marketing and clerical.


Education

High School -

LITTLETON HIGH SCHOOL
Littleton, MA

Skills

  • Office administration
  • Payroll processing
  • Account reconciliation
  • Credit and collections
  • Human resources
  • Customer service

Timeline

Office Manager

ALLEN DATAGRAPH SYSTEMS, LLC
01.2013 - Current

Customer Service Representative

ALLEN DATAGRAPH SYSTEMS, LLC
01.2010 - 01.2013

Part Time Office Manager

MOOSEHILL PROVISIONS, LLC
01.2008 - 01.2010

High School -

LITTLETON HIGH SCHOOL

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