CHRISTINE M SIARD

• Evaluated insurance applications for coverage and risk assessment.
• Collaborated with agents to clarify underwriting requirements and guidelines.
• Reviewed policy terms to ensure compliance with regulatory standards.
• Communicated effectively with clients regarding policy changes and updates.
• Worked with field agents to provide recommendations on customer applications.
• Reviewed and analyzed commercial insurance applications to determine risk acceptability.

• Guided customers through coverage options and resolved complex insurance queries via phone, enhancing customer understanding.
• Reviewed claims and loss history to inform underwriting decisions, mitigating risk and supporting informed policy evaluations.
• Analyzed underwriting guidelines to ensure compliance with company policies.
• Reviewed motor and accident reports for new business policies, ensuring compliance.
• Processed policy endorsements and payments efficiently to ensure seamless transactions.
• Retained and reissued canceled policies, ensuring high levels of customer satisfaction and loyalty.
• Upsold additional products, enhancing portfolio diversity.
• Communicated insurance details through emails and instant messaging as an internet counselor.
• Coordinated insurance reports with state motor vehicle departments.

Oversaw store operations, recruited and trained staff, managed payroll and inventory control, and enhanced visual merchandising and customer service.