Christine Muench
Menasha,WI
Summary
Housekeeper focused on providing exceptional service to a private home owner. Reliable, responsible and organized. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Will do extra duties as requested.
Overview
30
30
years of professional experience
Work History
Receptionist
Ascension
05.2003 - 05.2018
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Medical Records Clerk
UW Health
03.1988 - 05.2003
- Followed up with medical staff regarding missing information in patient records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Input data into computer programs and filing systems.
- Scanned medical records in digital format for easy retrieval and accessibility.5
- Researched and resolved medical record discrepancies.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records in compliance with security regulations.
- Supported medical staff by providing organized and accurate medical records.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Followed exact procedures for handling transfers and other releases of medical records.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Verified accuracy of patient information in medical records.
Education
High School Diploma -
Neenah High School
Neenah, WI06.1971
High School
St. Mary’s High Schooll
Menasha, WI09.1970
Skills
Reliable
- Sorting and Labeling
- Verbal and Written Communication
- Client Satisfaction
- Time Management
- Organization Skills
- Strategic Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Ascension
05.2003 - 05.2018
Medical Records Clerk
UW Health
03.1988 - 05.2003
High School Diploma -
Neenah High School
High School
St. Mary’s High Schooll
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