Christine Navarro
Riverside,CA
Summary
Dynamic leader with a proven track record of transforming operations through strategic problem-solving and team development. Specializes in rapidly implementing positive organizational changes that drive business growth. Demonstrated expertise in elevating employee performance through comprehensive training programs, performance monitoring, and morale-building initiatives. Creates an inclusive workplace culture while maintaining exceptional front desk operations and customer service standards.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist/Retail Sales Associate
Orangetheory Fitness
03.2024 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
Client Service Coordinator
Banfield Animal Hospital
08.2023 - 12.2023
- Maintained accurate records of client interactions in order to track trends in customer satisfaction levels.
- Setup and maintained client management system used to compile client appointment information.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided excellent customer service to clients by responding promptly to inquiries and resolving any issues in a timely manner.
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
Caregiver
Brookdale Senior Living Facility
05.2023 - 08.2023
- Assisted residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the individual service plan.
- Allowed and encouraged residents to do as much of their own care as possible.
- Served meals to residents in the dining room or apartments and may assisted in preparing meals following preplanned menus.
- Initiated and participated in leisure activities provided for residents as described in the activity calendar and encouraged residents to socialize and participate in planned activities or programs to develop friendships with other residents.
- Maintained residents’ records daily in a timely manner and in accordance with company policy and procedures; documented medication distribution as applicable, leisure activities, incidents, and observations; reported any changes in resident’s physical condition and/or behavior, and visitors; observed and reported the health and emotional condition of each resident; and promptly reported all changes to the supervisor.
- Maintained a clean, safe, and orderly environment for the residents; performed general housekeeping; and followed cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas.
Assistant Manager
Rooster & Rice Co.
08.2022 - 05.2023
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Completed cash and credit card transactions accurately using POS software.
Party Coordinator
Planet Playhouse
02.2022 - 08.2022
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
Education
Bachelor of Science - Physics
California State University, Los Angeles
Los Angeles, CA05-2025
High School Diploma -
Polytechnic High School
Riverside, CA05-2021
Skills
- Sales expertise
- Strong verbal and written communication
- Cash Handling
- Client Service
- Multitasking Abilities
- Administrative skills
- Account management
- Strong leadership abilities
- Bilingual - Spanish
Timeline
Front Desk Receptionist/Retail Sales Associate
Orangetheory Fitness
03.2024 - 05.2024
Client Service Coordinator
Banfield Animal Hospital
08.2023 - 12.2023
Caregiver
Brookdale Senior Living Facility
05.2023 - 08.2023
Assistant Manager
Rooster & Rice Co.
08.2022 - 05.2023
Party Coordinator
Planet Playhouse
02.2022 - 08.2022
High School Diploma -
Polytechnic High School
Bachelor of Science - Physics
California State University, Los Angeles
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