Christine Negler
Philadelphia,PA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Manager
Philadelphia Water Ice Factory
05.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Associate
Big Lots Stores, Inc.
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Busser
Austrian Village
04.2022 - 10.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Treat Team Member
Rita's Ice
04.2021 - 08.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Kept tidy and organized area to comply with cleanliness standards.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Education
No Degree -
Franklin Towne Charter Highschool
Philadelphia, PA06.2024
Skills
- Sales and Marketing
- Team Leadership
- In-Store Support
- Closing Procedures
- Money Handling
- Customer Needs Assessments
- Customer Satisfaction
- Stocking and Replenishing
- Store Displays
- Critical Thinking
- Verbal Communication
- Time Management
Timeline
Manager
Philadelphia Water Ice Factory
05.2023 - Current
Sales Associate
Big Lots Stores, Inc.
06.2022 - Current
Busser
Austrian Village
04.2022 - 10.2022
Treat Team Member
Rita's Ice
04.2021 - 08.2021
No Degree -
Franklin Towne Charter Highschool
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