Summary
Overview
Work History
Education
Skills
Timeline
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Christine Nelson

Rapid City,SD

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Cashier

Scheels
Rapid City, SD
04.2024 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Paint Sales Associate

Mendards
Rapid City, SD
04.2022 - 04.2024
  • Provided information on the various types of paints available and their associated features, benefits, and costs.
  • Handled incoming phone calls from customers seeking advice or assistance with orders.
  • Educated customers on safety precautions when handling hazardous materials such as paint thinner.

Softlines Manager

Walmart
Gilbert, AZ
02.2013 - 09.2022
  • Ensured that merchandise was properly labeled according to company guidelines prior to being placed on shelves.
  • Responsible for driving sales and achieving financial goals by creating a positive customer experience.
  • Conducted regular performance reviews with team members to identify areas of improvement.
  • Collaborated with other departments such as Visual Merchandising to maximize product placement opportunities within the store environment.
  • Implemented creative solutions for operational challenges faced by the store team on a daily basis.
  • Analyzed daily sales reports to determine best-selling items and establish pricing strategies accordingly.
  • Coached staff on effective selling techniques, product knowledge and customer service standards.
  • Resolved conflicts between customers and staff members in a professional manner.
  • Resolved customer complaints or escalated issues when necessary in a timely manner.

Education

Some College (No Degree) - Art

Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ

Skills

  • Drawer balancing
  • Customer Service
  • Customer Assistance
  • Cash Register Operation
  • Cash Handling
  • Product Recommendations
  • POS Systems
  • ID Verification
  • Staff Mentoring
  • Sales expertise
  • Retail Merchandising
  • Customer service excellence
  • Loss Prevention
  • Written and verbal communication
  • Ordering and stocking
  • Guest inquiries
  • Expense Tracking
  • Inventory Control
  • Order Taking
  • Daily Reporting
  • Staff Training
  • Money Handling
  • Credit and cash transactions
  • Complex Problem-Solving
  • Cash Management
  • Time management skills
  • Merchandise Restocking
  • Order Packaging
  • Product Knowledge
  • Inventory Management
  • Reliability and punctuality
  • Decision Making Aptitude
  • Inventory Stocking
  • Team building

Timeline

Cashier

Scheels
04.2024 - Current

Paint Sales Associate

Mendards
04.2022 - 04.2024

Softlines Manager

Walmart
02.2013 - 09.2022

Some College (No Degree) - Art

Maricopa Community Colleges - Scottsdale Community College

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Christine Nelson