CHRISTINE NGUYEN
Rancho Bernardo,CA
Summary
Motivated college student pursuing a degree in Business and Psychology, demonstrating strong communication and problem-solving skills. Proven ability to excel in fast-paced environments with a customer-focused approach. Committed to team success while actively seeking opportunities to enhance professional skills through hands-on experience.
Overview
6
6
years of professional experience
Work History
Marketing Analyst / Researcher
Robbins Geller Rudmen & Dowd Law LLP
06.2023 - 10.2023
- Conducted comprehensive market analysis and research within the securities litigation and shareholder rights sector
- Assisted attorneys in identifying potential plaintiffs and defendants for litigation
- Collaborated closely with attorneys to develop effective marketing strategies for client acquisition
- Analyzed financial statements, market trends, and regulatory filings to support case strategies
- Prepared detailed reports summarizing research findings for use in legal proceedings
- Assisted in the creation and maintenance of marketing materials such as brochures, presentations, and website content
- Contributed to the development and implementation of brand-building strategies to position the firm as a trusted advocate for shareholder rights
Server
Gor Gai Thai Eatery
San Diego, California
12.2020 - 10.2023
- Greeted and seated guests while providing menu guidance and recommendations.
- Demonstrated knowledge of Thai cuisine to answer inquiries and make suggestions.
- Took accurate orders, accommodating dietary preferences and allergies.
- Delivered dishes with proper presentation and addressed guest requests promptly.
- Anticipated guest needs by monitoring dining areas and providing proactive service.
- Coordinated with kitchen staff to ensure smooth and timely service.
- Handle payment transactions accurately and efficiently, processing payments, issuing receipts, and reconciling cash registers at the end of shifts
Scooper / Cashier
Salt and Straw
01.2021 - 03.2023
- Delivered exceptional customer service by warmly assisting customers with ice cream selections and recommendations.
- Maintained a clean, organized shop environment to enhance the customer experience.
- Demonstrated product knowledge to address inquiries and provide tailored suggestions.
- Resolved customer concerns professionally to ensure satisfaction.
- Collaborated with team members to maintain efficient operations during peak hours.
- Thrived in a fast-paced environment while prioritizing excellence in service.
Barista
Kung Fu Tea
06.2020 - 12.2021
- Prepared and served a variety of beverages including tea, coffee, and smoothies according to company standards, modifications, and customer preferences
- Maintained cleanliness and organization of the work area, including brewing stations, equipment, and dining area
- Demonstrated product knowledge by recommending drinks, flavors, and add-ons based on customer preferences
- Adapted quickly to changing priorities and multitasked effectively in a fast-paced environment to meet customer needs and maintain service standards
Receptionist
Nails and Spa on 56
04.2019 - 03.2020
- Managed front desk operations, including answering calls, scheduling appointments, and warmly greeting clients.
- Provided detailed information on salon services, pricing, and availability to address client inquiries.
- Processed cash transactions, and maintained accurate records of sales and inventory.
- Coordinated with technicians to streamline scheduling, enhance salon workflow, and improve the customer experience.
Babysitter
Local community
San Diego, California
01.2018 - 01.2020
- Supervised and engaged children in activities promoting physical, emotional, and social development.
- Prepared meals and snacks following dietary restrictions.
- Assisted with homework and provided academic support.
- Organized creative and educational activities to encourage learning and imagination.
- Maintained open communication with parents about children's progress and milestones.
- Demonstrated patience and adaptability in responding to children's needs.
- Managed schedules and performed light housekeeping duties.
Cashier / Customer Service / Sales Associate
Target
10.2019 - 01.2020
- Proficient in operating cash registers and processing payments, including cash, cards, and mobile methods.
- Assisted customers with product information, locating items, and providing tailored recommendations.
- Adapted to diverse roles such as cashiering, customer service, and sales floor support to meet store needs.
- Ensured compliance with company policies on cash handling, returns, and exchanges.
Education
BACHELORS IN BUSINESS AND PSYCHOLOGY -
San Francisco State University
San Francisco, California02.2025
ASSOCIATES IN BUSINESS AND PSYCHOLOGY -
San Diego Mesa College
San Diego, California05.2024
HIGH SCHOOL DEGREE -
Del Norte High School
San Diego, California06.2021
Skills
- Customer Service and Support
- Communication and Interpersonal Skills
- Problem Solving and Conflict Resolution
- Adaptability and flexibility
- Time Management
- Team Collaboration and Leadership
- Attention to Detail
- Organizational skills
References
- Peter Paredres, General Manager of Salt and Straw, peter.paredes@saltandstraw.com
- Kenny Pongpitaksopon, owner of Gor Gai Thai Eatery, (619) 616-5695
- Michael Troncoso, Head of Marketing at Robbins Geller Rudman and Dowd Law LLP, Mtroncoso@rgrdlaw.com
- Dat Tran, General Manager of Kung Fu Tea, kungfuteacmr@yahoo.com, (858) 524-6443
Volunteer Experience
Therapeutic Horseback Riding for Children with Disabilities
15529 Sycamore Canyon Rd, Poway, CA 92064 | 02/01/23
- Facilitated therapeutic riding sessions, providing physical, emotional, and cognitive support to children with special needs
- Assisted with grooming, tacking, and preparing horses for sessions, ensuring comfort and safety
- Collaborated with certified instructors to tailor activities to each child's abilities
- Communicated with parents and caregivers, providing progress updates, and addressing concerns
- Contributed to administrative tasks and fundraising events to support the center's community engagement
Timeline
Marketing Analyst / Researcher
Robbins Geller Rudmen & Dowd Law LLP
06.2023 - 10.2023
Scooper / Cashier
Salt and Straw
01.2021 - 03.2023
Server
Gor Gai Thai Eatery
12.2020 - 10.2023
Barista
Kung Fu Tea
06.2020 - 12.2021
Cashier / Customer Service / Sales Associate
Target
10.2019 - 01.2020
Receptionist
Nails and Spa on 56
04.2019 - 03.2020
Babysitter
Local community
01.2018 - 01.2020
BACHELORS IN BUSINESS AND PSYCHOLOGY -
San Francisco State University
ASSOCIATES IN BUSINESS AND PSYCHOLOGY -
San Diego Mesa College
HIGH SCHOOL DEGREE -
Del Norte High School
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