Christine Nguyen
Reseda,CA
Summary
Customer-focused professional with 4+ years in retail and guest services. Expertise in delivering positive experiences, managing transactions, and adhering to safety protocols in fast-paced environments. Demonstrates strong organizational skills and adaptability, thriving both independently and collaboratively.
Overview
2
2
Languages
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Sales Associate
Spencer's Gifts
Valencia, CA
11.2023 - Current
- Delivered friendly and attentive customer service in fast-paced retail environment, enhancing customer satisfaction.
- Assist customers with product questions, recommendations, and purchasing decisions.
- Process cash and electronic transactions accurately using the point-of-sale system.
- Maintain organized, clean, and visually appealing merchandise displays.
- Restock merchandise and assist with maintaining proper product organization.
- Contributed to store sales goals through effective customer engagement and in-depth product knowledge.
- Handle customer questions and concerns professionally and efficiently.
- Collaborated with team members to streamline daily store operations and improve overall efficiency.
Ride Operator
Six Flags Magic Mountain
Valencia, CA
08.2023 - 02.2025
- Operated amusement attractions while following established safety procedures and company policies.
- Conducted required safety checks and ensured guests met ride requirements before boarding.
- Provided clear instructions regarding ride procedures, restraints, and safety requirements.
- Assisted guests with boarding and exiting rides safely and efficiently.
- Monitored attractions throughout operation and promptly communicated safety or operational concerns.
- Maintained clean, organized, and safe ride areas.
- Managed guest lines and helped maintain an efficient boarding process.
- Delivered professional and courteous guest service in a busy, high-volume environment.
- Worked closely with team members and supervisors to maintain safe and efficient ride operations.
Front Desk Receptionist
Beth’s
Canyon Country, California
09.2021 - 08.2023
- Welcomed customers and visitors with a courteous and professional attitude.
- Answered incoming phone calls and responded to customer questions and requests.
- Scheduled and managed appointments while maintaining an organized calendar.
- Maintained an organized and welcoming reception area.
- Performed general administrative and front-desk duties.
- Communicated effectively with customers, coworkers, and management.
- Handled customer concerns professionally and worked to provide positive experiences.
- Assisted with daily operations while managing multiple responsibilities.
Education
Associate of Arts - Accounting
College of The Canyons
Valencia, CA 08.2018 - 05.2020
Skills
- Customer & Guest Service
- Retail Sales
- Cash Handling & POS Transactions
- Front Desk Operations
- Guest Relations
- Appointment Scheduling
- Safety Procedures
- Microsoft Office
- Microsoft Excel & PowerPoint
- Microsoft Outlook
- Organization & Time Management
- Problem Solving
- Detail orientation
- Adaptability & Flexibility
- Communication
Languages
English
Native/ Bilingual
A1
Vietnamese
Native/ Bilingual
A1
Affiliations
- Youth Group Volunteer at St. Joseph the Worker Catholic Church
- Volunteer at AGCQ Rockin’ Rescue
Timeline
Sales Associate
Spencer's Gifts
11.2023 - Current
Ride Operator
Six Flags Magic Mountain
08.2023 - 02.2025
Front Desk Receptionist
Beth’s
09.2021 - 08.2023
Associate of Arts - Accounting
College of The Canyons
08.2018 - 05.2020