Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christine Niemeyer

Christine Niemeyer

Mascotte,FL

Summary

Dynamic Medical Biller with proven success at CF Medical Billing LLC, adept at reducing claim denials through meticulous insurance verification and coding practices. Skilled in electronic claims and customer service, I excel in fostering relationships with insurance providers, ensuring timely reimbursements while maintaining HIPAA compliance and enhancing operational efficiency.

Overview

9
9
years of professional experience

Work History

Medical Biller

CF Medical Billing LLC
02.2022 - Current
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Collected payments and applied to patient accounts.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Used data entry skills to accurately document and input statements.
  • Maintained accurate records of customer payments.

Operations Manager

Orange Air and Heat LLC
07.2019 - 02.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Office Manager

Burleson Services Inc
10.2016 - 07.2019
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Education

. - .

Monroe Township High School
Monroe Township Nj
06.1985

Skills

  • HIPAA compliance
  • Insurance verification
  • Billing and collection procedures
  • Customer service
  • Data entry
  • Microsoft office

Timeline

Medical Biller

CF Medical Billing LLC
02.2022 - Current

Operations Manager

Orange Air and Heat LLC
07.2019 - 02.2022

Office Manager

Burleson Services Inc
10.2016 - 07.2019

. - .

Monroe Township High School