Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Christine Oliva

San Juan Capistrano,CA

Summary

Reliable and enthusiastic Care Professional and Coach committed to providing compassionate and self-actualizing care and guidance to clients in their home or community sites.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Easterseals Southern California
03.2023 - 05.2024
  • Provided direct care and support to individuals with disabilities, maintaining their safety and self-esteem
  • Implemented individualized care plans based on clients' specific needs and goals
  • Promoted socialization by organizing recreational activities and outings for clients to engage in the community
  • Coordinated transportation to facility and community sites daily utilizing Access and public transportation
  • Aided in managing behavioral actions through de-escalation techniques and implementation of behavior management strategies
  • Maintained accurate records of client progress, behaviors, incidents, and medical information
  • Developed positive relationships with clients through active listening, empathy, and effective communication

Direct Support Professional

AbleLight
09.2022 - 03.2023
  • Supported clients with personal care tasks, ensuring their dignity and privacy at all times.
  • Supported individuals in developing independent living skills such as budgeting, grocery shopping, and household chores
  • Coordinated and provided transportation and accompanied clients to appointments, errands, and social outings
  • Implemented strategies to promote independence in daily living skills such as personal hygiene, meal planning/preparation, and household management
  • Closely monitored medication administration to ensure compliance with prescribed dosages and schedules
  • Participated in ongoing training programs to enhance knowledge/skills related to disability services
  • Documented all interactions/observations accurately and maintained confidentiality of client information
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.

Community Job Coach

Goodwill OC
05.2017 - 08.2022
  • Provided Job training and supervision to Special Needs Adults in retail environments
  • Guided participants on work performance and effective work skills and teamwork
  • Transported participants to job site and community activities
  • Coordinated after work community activities and classes on Life Skills, Safety, Cognitive games or participant's personal interests
  • Cultivated strong relationships with job site management and community resources to provide additional support services for clients
  • Used Zoom and other software to create employees and increase company retention and productivity rates [Number]%.
  • Established a supportive environment for clients, adjusting strategies as needed to ensure continued success in achieving employment goals.

DSP (Direct Support Professional)

Bethesda Lutheran Services
05.2015 - 06.2017
  • Supported clients with personal care tasks, maintaining their dignity and privacy at all times
  • Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
  • Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
  • Documented daily observations including changes in behavior or health conditions
  • Implemented fall prevention strategies by removing hazards from the environment
  • Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices
  • Documented progress notes to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Education

Associates - Human Services with emphasis in Gerontology

Saddleback College
Mission Viejo, CA
06.2013

Skills

  • Developmental Disabilities Experience
  • Behavior Management/Behavior Redirection
  • Caregiving/ADL Support
  • Safety Monitoring
  • Meal Preparation/Nutrition
  • Medication Administration
  • Client Access and OCTA Transportation scheduling
  • Coordinate activities for client engagement with peers and in the community
  • Supportive Personality
  • Service Documentation of clients progress and challenges

Certification

  • First Aid/CPR Certification
  • Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
  • Home Health Aide (HHA) Certification

Additional Information

Available Upon Request

Timeline

Direct Support Professional

Easterseals Southern California
03.2023 - 05.2024

Direct Support Professional

AbleLight
09.2022 - 03.2023

Community Job Coach

Goodwill OC
05.2017 - 08.2022

DSP (Direct Support Professional)

Bethesda Lutheran Services
05.2015 - 06.2017

Associates - Human Services with emphasis in Gerontology

Saddleback College
  • First Aid/CPR Certification
  • Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
  • Home Health Aide (HHA) Certification
Christine Oliva