PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Personal Information
Timeline

Christine Opera

Elderwood
Getzville,NY
15
years of professional experience

Compassionate and dedicated Human Services professional with strong case management experience supporting individuals in achieving stability, self-sufficiency, and successful community reintegration. Skilled in building collaborative relationships with community partners, coordinating comprehensive support services, and connecting clients with appropriate resources. Excellent communication, organizational, and problem solving abilities. Strong client advocacy skills and empowerment of individuals through planning and resource coordination.

Work History

Social Worker

1 Month
Elderwood | 09.2026 - Current
  • Conducted psychosocial assessments to identify resident needs and support individualized care plans.
  • Coordinated discharge planning with interdisciplinary teams, residents, and families to ensure safe transitions.
  • Documented resident progress, care interventions, and service needs in clinical records accurately.
  • Counseled residents and families through adjustment challenges, grief, and long-term care concerns.

Case Manager

2 Years 5 Months
Orleans/Niagara BOCES | 04.2024 - 09.2026
  • Provide case management support to students and walk ins by means of direct support and making appropriate referrals within the community. Assisted incarcerated individuals via transition planning for successful reintegration into society. Coordinate with community partners such as local treatment court, probation, parole, school counselors, local department of social services, local shelters, mental health and substance abuse provides, community health providers, and employment/training agencies to ensure client success. Connect clients with appropriate community resources to help overcome barriers to self sufficiency and overall success.

Social Services Worker

12 Years 1 Month
Niagara County Department of Social Services | 02.2012 - 03.2024
  • Guided clients through the complex process of working with Social Services while supporting the goal of employment and self sufficiency, determined eligibility for public assistance on an ongoing basis, made appropriate referrals to community partners based on clients needs, upheld strong worker/client relationship, maintained strong relationships with community partners, and understood importance of client confidentiality.

Education

Bachelor of Science - Human Services Administration

SUNY Empire State College | Saratoga Springs, NY | 06.2015

Skills

Clear communication supported strong teamwork and client engagement.
Subject matter expertise contributed to informed service delivery.
Effective time management supported completion of priorities on schedule.
Accurate referral knowledge helped connect individuals with appropriate community resources.
Strong relationship building and networking strengthened community partnerships.

Personal Information

Title: Case Worker

Timeline

Social Worker

Elderwood
09.2026 - CurrentRead More

Case Manager

Orleans/Niagara BOCES
04.2024 - 09.2026Read More

Social Services Worker

Niagara County Department of Social Services
02.2012 - 03.2024Read More

SUNY Empire State College

Bachelor of Science from Human Services Administration
Read More
Christine Opera