Christine Parker

~Trained multiple Amazon Associates in the Pack Department showing them the proper procedures to Pack safely and efficiently.

~Assisting Associates on a daily basis with questions providing them with resourceful information regarding packing techniques.

~Consistent follow-ups with newly trained associates in specific process paths.

~Lead problem solve on BHN and occasional lead position on BHD which included training 6 new associates showing them all aspects of problem solve such as:

- Demonstrating how to efficiently do Collection Runs using only 1-2 virtual bins to collect items from each packers Problem solve totes.

- Demonstrating how to solve Kick Outs at or from SLAM including forgot spoos, missing spoos, extra items, missing items, splitting shipments due to weight or occasional ATROPs packages that included grocery labeled items.

- Demonstrating what it takes to be a lead and make fast and efficient decisions based off of Pack Department needs; CPTs.

- Demonstrating how to Pack from PS station using specific buckets.

Demonstrating how to efficiently communicate with other departments about inventory concerns, Hazmat Sorting to send to Damageland, Missing picks, Missing Carts, or Cages.

Demonstrating how to Clear and thoroughly research totes, carts, and cages from IOL.

-Documenting what has been researched and cleared in IOL so managers have reports on what to communicate to others if there is a change in our shifts DPMO.

- Demonstrating how to use Rodeo, FCReasearch, POPs, PSlipUI, Pack from PSlip, Move items ( if needed ), ShipApp to manually SLAM, IDRT to drop-zone put-back carts to send to Stow/Receive/Damageland.

- Demonstrating how to use all of POPs buttons when needed and which ones to avoid so it won't affect IOL in the future or DPMO.

- Demonstrating how to force pick if needed for CPTs.

- Explaining ASIN Escalation and how it is extremely important to know and understand in PS.

- Demonstrating how to Bind shipments if needed.

- Demonstrating how to process damages safely and efficiently to a designated tote.

- Explaining all 5s areas of the PS corner and why we need them.

- Explaining the CPT times to all new associates to keep everyone on the same page.

- Explaining what each Hazmat item is and how to identify each item using the Pandash tool and FCResearch.

~ Understand what it is required of me to be a PG in my Department which includes:

- Researching totes, cages, and carts needed to clear CPTs

- Answering Andons and responding to associates questions and needs to continue in their process path

-Communication with the Pick Department about dwelling cages, carts, totes needed for CPTs

- Assisting in staffing movements due to department goals and expectations

- Daily designing of the stand up board and filling out required topics to bring up during stand up such as :

- Safety Tips

- Standard Work Tips

- QualityTips

- Updating Cross training board for those who would like to be trained in other departments or process paths

- Music Requests

- Early Outs

- Recognition portion for those who has the highest rates in specific process paths

- Daily Goal for the Department

- Extra Stand up concerns

- Associates who would like to be Spill Trained

~ Some Experience in presenting what is required in GIMBA meetings and help filling out the board before GIMBA starts

~ Expert Skills to operate solo or with others at SLAM as the problem solver, box sorting/flipping, Label changes, Jam clearing, Separating hazmat between designated totes

~ Proficient Skills in being a Whip Manager

~ Weekly or Biweekly Documented positives for going above required Packing rates

~ Stepping up while being a Process Guide when managers are busy with Associates or off the floor for breaks/Lunches/ Meetings

~ Stepping in to help others in Different Processes when they need extra help or a place holder to solve the issues at hand.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Completed inventory counts and Restocking
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Used POS system to enter orders, process payments and issue receipts.
• Cleaned and sanitized cashier workstation and scanning area.
• Trained new cashier team members in customer service and money handling processes.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.