Christine Parson
Newark,OH
Summary
Detail-oriented professional with extensive experience in medical office administration and customer service. Seeking a challenging position where my organizational skills and dedication to quality patient care can contribute to achieving operational excellence.
Overview
14
14
years of professional experience
Work History
Owner
WT Custom Designs
08.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Scheduler
Riverside Surgical Associates
01.2014 - 05.2016
- Scheduled surgeries for 3 surgeons using EPIC software, ensuring efficient coordination of schedules
- Communicated crucial clinical and scheduling information to physicians, office staff, and patients
- Coordinated multiple tests, procedures, and physician schedules, ensuring smooth operations
- Educated patients on preparation instructions and facilitated coordination with ASCs and hospitals
- Managed physician calendars, travel arrangements, and supported administrative tasks.
Medical Office
Central Ohio Urology Group, Inc.
06.2010 - 01.2015
- Obtained prior authorizations for injections and procedures, ensuring timely patient care
- Scheduled appointments and communicated effectively with patients regarding procedures and testing
- Ensured pre-procedure work-up adhered to physician guidelines, optimizing procedural outcomes
- Provided patient education on procedures and administered pre-procedure instructions
- Trained and supervised front desk staff across multiple locations, ensuring operational efficiency.
Education
Diploma - Medical Language and Transcription
At-Home Professions
Denver, COSkills
- Customer Relations
- Relationship Building
- Verbal and written communication
- Client Service
Timeline
Owner
WT Custom Designs
08.2016 - Current
Scheduler
Riverside Surgical Associates
01.2014 - 05.2016
Medical Office
Central Ohio Urology Group, Inc.
06.2010 - 01.2015
Diploma - Medical Language and Transcription
At-Home Professions
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