Summary
Overview
Work History
Education
Skills
Timeline
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Christine Pavan

Melbourne,VIC

Summary

As a dynamic and customer-focused professional with 13 years of experience as a Flight Attendant for Qantas, delivering exceptional service and ensuring passenger safety and satisfaction. Proven track record of managing inflight operations, handling diverse customer needs, and thriving in fast-paced environments. Entrepreneurial spirit demonstrated through the successful launch and management of a personal business venture, showcasing strategic planning, problem-solving, and leadership skills. Currently pursuing a Business Marketing Diploma, leveraging industry experience and academic knowledge to drive innovative marketing strategies and contribute to business growth and success.

Overview

13
13
years of professional experience

Work History

International Flight Attendant

Qantas Airways
04.2018 - Current
  • As a Business & First-class Operator since August 2018, defined by a commitment to delivering premium customer service to the highest standard. Highly trained and dedicated, I consistently demonstrate a high level of individual performance, ensuring that passengers receive an unparalleled experience from start to finish.
  • Operating within demanding environment, resilience needed to maintain stability under pressure, often working extended shifts. Impeccable presentation and attention to detail are integral aspects of approach.
  • Responding effectively to on-board medical situations, prioritizing passenger well-being and safety at all times. Each interaction is handled with care and diligence, ensuring that passengers feel supported and valued throughout their journey.
  • Punctuality and reliability are non-negotiable aspects of work ethic, importance of maintaining schedules and meeting deadlines in aviation industry. Furthermore, I prioritize collaboration with fellow crew members, recognizing value of teamwork in delivering exceptional service and addressing challenges effectively.
  • In summary, as a Business & First-class Operator reflects a steadfast commitment to excellence, safety, and customer satisfaction. With a proven track record of delivering premium service in demanding environments, Dedicated to upholding reputation and standards of an airline while ensuring superior travel experience for all passengers.

Founder

Hire And Style By Christine
01.2019 - 01.2023
  • Decision-making and problem-solving were integral to daily operations, whether addressing logistical challenges or optimizing client experiences.
  • Effective communication and interpersonal skills were essential in building and maintaining strong client relationships, understanding their needs, and delivering exceptional service.
  • Business planning and development were central to our strategic approach, knowledge of fashion trends and styles to curate compelling offerings that resonated with our target audience.
  • Networking and partnerships with other businesses and influencers were instrumental in broadening our network and driving growth opportunities.
  • Scheduling and logistics coordination for rentals and returns demanded meticulous attention to detail and organizational skills to ensure seamless operations.
  • Financial forecasting and budget allocation.
  • Competence in using digital tools for marketing and communication facilitated efficient workflows. Overall, my multifaceted skill set contributed to success and continued growth of Hire and Style by Christine.

Domestic Flight Attendant

Qantas Airways
10.2011 - 08.2018
  • Responsibilities were aimed at ensuring safety, comfort, and satisfaction of passengers throughout their journey.
  • As passengers boarded, I greeted them warmly and assisted with any special requirements they may have had, such as seating arrangements or assistance with carry-on luggage.
  • My commitment to providing high-level customer service was evident in every interaction with passengers.
  • Within economy cabin, I demonstrated leadership abilities by guiding crew through service procedures and ensuring that tasks were completed efficiently and effectively.
  • Promotional work for Qantas, leveraging my communication skills and enthusiasm to represent and engage with passengers in various marketing initiatives.
  • Overall, my experience as a Domestic Flight Attendant was defined by dedication to safety, exceptional customer service, and teamwork, reflecting my commitment to upholding standards and reputation of the airline industry.

Education

Diploma - Business Marketing

Torrens University Australia
Melbourne, VIC
02.2025

Certificate 1 - Employment Skills

Inner Northern Adelaide Partnership
Adelaide, Australia

High School -

St Mary's College
Adelaide, Australia
12.2005

Skills

  • Decision making and problem solving
  • Effective communication and interpersonal skills
  • Business planning and development
  • Branding and identity development
  • Digital marketing strategies
  • Networking and partnerships with other businesses or influencers
  • Scheduling and logistics coordination for rentals and returns
  • Financial forecasting and budget allocation
  • Competence in using digital tools for marketing and communication
  • Delivers premium customer service to highest standard
  • Demonstrates high level of individual performance
  • Resilience with ability to remain stable high under pressure

Timeline

Founder

Hire And Style By Christine
01.2019 - 01.2023

International Flight Attendant

Qantas Airways
04.2018 - Current

Domestic Flight Attendant

Qantas Airways
10.2011 - 08.2018

Diploma - Business Marketing

Torrens University Australia

Certificate 1 - Employment Skills

Inner Northern Adelaide Partnership

High School -

St Mary's College

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Christine Pavan