Experienced trust officer with decades of fiduciary administration, regulatory compliance, and client service expertise. Trusted for discretion, attention to detail, and sound judgment in managing sensitive account matters and coordinating with legal and tax professionals.
Work History
Trust Officer
38 Years 6 Months
West Suburban Bank | 10.1984 - 04.2023
Administered fiduciary accounts in accordance with trust documents, client objectives, and regulatory requirements.
Reviewed account holdings, distributions, and income activity for accuracy and compliance.
Coordinated with attorneys, accountants, and beneficiaries to resolve estate and trust matters.
Interpreted governing instruments to support prudent decisions and consistent account administration.
Communicated account updates and service recommendations to clients with professionalism and clarity.
Maintained detailed records for trust activity, tax reporting, and client correspondence.
Contributed to the overall success of the trust department by participating in cross-functional projects and initiatives.
Streamlined estate planning process by working closely with attorneys, accountants, and other professionals to meet client objectives effectively.
Developed strong relationships with clients by providing personalized service and understanding their financial needs.
Maintained detailed records of trust transactions, providing clear documentation for audits and legal proceedings when necessary.