Experienced Hearing Instrument Specialist with a strong background in the hearing aid industry. I have a strong passion for engaging with the public in dynamic, service driven environments. I experience great joy in helping people improve quality of life. Successfully operated a woman-owned business for 4 years, leading fitness programs and mastering skills in customer service, marketing, and sales. Seeking transition into a flight attendant role, confident diverse skill set will bring value to any organization.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Fitness Instructor
Sports and Wellness
03.2023 - Current
Certified Cycling Instructor.
H.I.S.
SoundChoice Hearing
06.2017 - Current
Licensed in the state of New Mexico to administer hearing evaluations and fit hearing devices. I am also an advocate in the state of NM, doing outreach (presentations, health fairs etc.) and physician visits to educate the effects of untreated hearing loss.
Fitness Instructor
YMCA
02.2015 - 03.2020
Certified cycling instructor.
Co-owner
Go2Girls Print Services
01.2015 - 12.2019
Company Overview: Go2Girls Print Services a local, women-owned business that delivers all areas of marketing, materials including apparel, paper, promotional items and signage. We have over 40 years' combined experience in advertising, marketing and graphic design. We are an approved vendor for the Albuquerque Public School system and our specialty is printed apparel and promotional items for local schools in Albuquerque.
Crew member
Trader Joes
01.2016 - 06.2017
Worked in customer service with duties including answering questions, cashiering, stocking, taking inventory, food prep, store maintenance, team collaboration and safety and compliance.
Regional Marketing Coordinator
Sandia Hearing and Audiology
03.1992 - 12.2015
Customer Care Coordinator: Eight years' experience as a customer care coordinator. Duties included answering telephones, greeting patients, appointment setting and coordinating schedule for 5 hearing specialists.
Marketing/Advertising: Create and implement all advertising for 8 offices throughout New Mexico including newspaper, direct mail, magazines, yellow pages, radio and television. In charge of social media for the company, including posts on Facebook, Twitter, You Tube etc. Created content and design for our company website. Coordinate all workshops with out-of-town reps for all locations and handle all the advertising for each. A total of 42 workshops per year in 7 different offices.
Outreach: Secured contracts with every major health insurance company including Lovelace and Presbyterian. Created and implemented plan to train employees in Outreach and Networking at the corporate level and have started running webinars to train company nationally. I worked a large display table at all the major health fairs, coordinated lunch and learns and delivered hearing loss presentations to senior centers, independent and assisted living facilities etc.
Networking: I was a spokesperson/public relations advocate for the Company, and have done many TV, Radio interviews and commercials for the company. I built referrals from primary care, geriatric, family practice and internal medicine physicians in Albuquerque and surrounding areas. I built referrals through in-services (luncheons), postcards, letters, presentations and follow up. I built patient referrals through networking and outreach such as hearing loss presentations, and sponsoring events. I networked with other professionals in health care industry by joining organizations that advocated for senior healthcare.
Fitness Instructor
Defined Fitness
03.1992 - 02.2015
Certified cycling instructor for 15 years. Also taught step aerobics for 8 years.