Dynamic professional with experience as an Office Manager at Pence Precision Polishing & Epoxy LLC, adept at enhancing operational efficiency and fostering teamwork. Skilled in behavior management and lesson planning, I excel in creating safe learning environments and promoting positive communication, ensuring compliance with school policies while supporting special needs students.
Qualified with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
Work History
Assistant Teacher
First Presbyterian of Howell
01.2025 - Current
Supported student physical, mental, and social development using classroom games and activities.
Supervised recess, lunch and daily student intake and dismissal.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Completed daily reports, meal count sheets, and attendance logs.
Office Manager
Pence Precision Polishing & Epoxy LLC
11.2011 - 02.2023
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Improved team morale and cohesion with regular team-building activities and open communication channels.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Completed bi-weekly payroll for 4 employees.
Education
Child Development
South Lyon High School
South Lyon, MI
07-2025
No Degree - Child Care
ProSolutions Online Training
Online
07-2025
Skills
Parent-teacher communication
Behavior management
Oral communication
Lesson planning
Small group instruction
Behavior modification
Skills development
Behavior modeling
Lesson plan implementation
Regulatory compliance
Art and music instruction
School policies and procedures
Individualized instruction
Special education support
Safe learning environment
Problem-solving
Positive reinforcement
Attention to detail
Classroom safety practices
Parent communication
Multitasking Abilities
Special needs students
Safety protocols
Teamwork and collaboration
Group and individual instruction
Time management
Special education
Organizational skills
Data entry
Customer relations
Billing
Scheduling and calendar management
Administrative support
Payroll processing
Bookkeeping
Document management
Account reconciliation
Credit and collections
Mail handling
Inventory control
Employee supervision
Human resources
Conflict management
Staff hiring
Policy implementation
Expense reporting
Event coordination
Policy and procedure modification
Budgetary planning
Proposal writing
Banking operations
Vendor engagement
Interests
Fundraising Events
Participating in fundraising events to support local charities, schools, or community projects
Food Tourism
Adventure Travel
I participate in various sports activities for physical activity, camaraderie, and personal growth