Christine Pham
San Jose,CA
Summary
Skilled HR professional offering 10+ years of progressive experience in human resources. Strategic leader, decision-maker and problem solver and competent in developing widely accepted recruitment and retention strategies. Knowledgeable in new hire training and on-boarding methods.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Human Resources
TabaPay, Inc
09.2021 - Current
- First dedicated HR hire to create and own people strategies and programs to ensure scalability and be a resources to all employees on any employment related matters
- Manage day-to-day operations including managing HR vendors including, company's PEO, TriNet
- Oversee all HR processes including company's semi-annual performance review
- Lead first company employee engagement survey via Culture Amp that led to new initiatives in various areas such as new learning and development programs
- Recommend and lead implementation Greenhouse to help streamline recruiting and onboarding processes
- Recommend, develop and implement human resources policies that ensure legal compliance with state and federal laws, as well as, EEO, employment, benefits and wage-hour laws
- Supervise team that includes Talent Acquisition Specialist and Office Manager/Executive Assistant to the CEO
Regional Human Resources Generalist
Telecare Corporation
07.2019 - 09.2021
- Managed day-to-day human resources operations for programs (inpatient and outpatient facilities) located in Santa Clara, Santa Cruz and San Mateo Counties
- Facilitated regional and corporate new hire orientation on a bi-monthly basis
- Advised and consulted with managers on various state and federal employment laws, and policy interpretation
- In partnership with management, resolved employee relations issues/conflicts
- Trained new managers on company’s policies and procedures and performance management processes
- Audited employee files to ensure they are compliant with state regulations as well as
- Joint Commission and CARF accreditations (as applicable)
- Partnered with various departments with opening up new programs/facilities in the assigned region
- Administered entire leave of absence life cycle for employees in the assigned region
- Performed audits to ensure compliance with county, state, and federal regulations.
Human Resources Generalist
ACTenviro
09.2016 - 09.2018
- Managed the day-to-day operations of the HR department, including employee relations, leave of absences, benefits administrations, and monthly reporting
- Implemented and managed annual performance review
- Worked with the Marketing Department to create and maintain Employee Intranet Portal
- Partnered with management on developing, and implementing HR policies that further the company’s culture and values
- Managed various HR reports and provided management with analysis on trends
- Provided guidance to managers on employee issues, including coaching, counseling, disciplinary actions
- Maintained Paycom (HRIS) and processed any necessary changes (benefits, employee in- formation, pay changes, etc.)
- Continually monitored state and federal law to ensure company remains compliant
Human Resources Generalist
Mastech Inc
03.2013 - 09.2016
- Provided support to 200 home and field associates located in various states (CA, OR, WA, CO, and PA) with day to day issues
- Managed operations of the Fremont Office (order office supplies, work with IT to set up phones and internet, etc.)
- Updated Peoplesoft HRIS accurately with all employee related changes (benefits, pay- roll, address, etc.)
- Worked with Immigration Department on preparing necessary paperwork for visa processing and assisted with PERM applications
- Worked with Benefits Department to administer Open Enrollment, worker’s compensation and various leave of absences (ie FMLA, PDL, CFRA, etc.)
- Worked with senior management to improve HR and compliance processes
- Assisted in implementing Talentwise on-boarding system
- Continually tested and audited system to ensure accurate information was being processed
- Planned associate events (Holiday Parties, Happy Hours, etc.).
Recruiter
09.2011 - 03.2013
- Performed full cycle/end-to-end recruiting for various clients and positions (Project Managers, Business Analysts, IT Programmers) for direct hire, contract and contract-to-hire placements
- Maintained applicant database Bullhorn (applicant tracking system)
- Worked with HR and Compliance departments to ensure the completion of background checks and other pre-hire requirements per the client’s specifications.
Education
Bachelor of Arts - Economics
University of California
Skills
- Policy Recommendation and Creation
- Recruiting and Hiring Oversight
- Workforce Trends and Analysis
- Onboarding, Training and Development
Certification
PHR (Professional in Human Resources) Certification
Timeline
Director of Human Resources
TabaPay, Inc
09.2021 - Current
Regional Human Resources Generalist
Telecare Corporation
07.2019 - 09.2021
Human Resources Generalist
ACTenviro
09.2016 - 09.2018
Human Resources Generalist
Mastech Inc
03.2013 - 09.2016
Recruiter
09.2011 - 03.2013
Bachelor of Arts - Economics
University of California
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