Christine Picciotto
Summary
Medical Billing Manager with 24 years of experience. Excellent client and project management skills.
Overview
24
24
years of professional experience
Work History
Primary Care Medical Billing Manager
Oswego Health
Oswego, NY
04.2001 - 01.2025
- Identified areas of improvement within the medical billing process, implemented changes accordingly.
- Managed and reviewed medical billing staff to ensure accuracy of patient accounts.
- Worked closely with clinical staff to ensure timely submission of claims and accurate coding practices.
- Developed strategies for improving collections performance across multiple sites.
- Created reports outlining trends in revenue cycle management, such as denials and rejections.
- Monitored accounts receivable aging reports and worked proactively to reduce outstanding balances due from patients or insurers.
- Prepared monthly financial statements detailing revenue generated by practice locations.
- Oversaw daily activities related to the processing of electronic claims submissions.
- Streamlined billing processes through the introduction of automated systems, reducing manual errors.
- Managed and supervised billing department staff, including training, evaluation, and workflow distribution.
- Oversaw the preparation of monthly billing reports and analysis to track billing efficiency and accuracy.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Coordinated preparation of external audit materials and external financial reporting.
- Created and updated financial reports on frequent basis to present information to leadership teams.
Education
High School Diploma - undefined
Oswego High School
1989
Medical Billing and Business Secretary
Oswego County Boces
1991
Skills
- Excel Spreadsheet Management
- Word Processing Proficiency
- Experience with Medent EMR
- Medical CPT Coding
- ICD-10 Coding Experience
- Eight Years of PCMH Recognition
- Workers Compensation Knowledge
- Team leadership qualities
- Payment posting
- Accounts receivable management
- Effective communication
- First-Pass Claims Accuracy
- Staff training and development
- Revenue cycle management
- Electronic health records experience
- ICD-10 Implementation Experience
Affiliations
CNYCC - Participate in all training courses related to PCHM & DSRIP, NCQA,Health-e-Connections, United Healthcare PAF - Award for excellence
References
References available upon request.
Timeline
Primary Care Medical Billing Manager
Oswego Health
04.2001 - 01.2025
High School Diploma - undefined
Oswego High School
Medical Billing and Business Secretary
Oswego County Boces