Christine Pimentel
Arvada,Colorado
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Detail-oriented [Desired Position] with background in patient access, ensuring efficient and accurate processing of patient information. Adept at handling administrative tasks and streamlining front desk operations. Demonstrated proficiency in communication and problem-solving in healthcare setting.
Overview
5
5
years of professional experience
Work History
Patient Access PRN
Intermountain Healthcare
09.2024 - Current
- Provided valuable administrative support to healthcare professionals, ensuring that critical documentation was readily accessible when needed.
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Pharmacy Technician/Front End Cashier
Walgreens
04.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Patient Access PRN
Blue Sky Neurology
01.2020 - 09.2022
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
- Identified opportunities for process improvement within the Patient Access department, resulting in tangible enhancements to overall operational efficiency levels.
- Reduced patient wait times by effectively prioritizing tasks and delegating responsibilities among team members.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
Education
High School Diploma -
Escuela Tateloco
Colorado Technical University
Skills
- Complaints Handling and Conflict Resolution
- Service Optimization
- Creative Thinking
- Employee Training and Development
- Presentation Skills
- Strong organization
- Microsoft office
- Patient confidentiality
- HIPAA compliance
- Insurance verification
- Customer service
- Problem-solving
- Friendly and outgoing
- Multitasking and organization
- Money handling
- Registration
- Data entry
- Policy understanding
- Payment processing
- Insurance billing
- System updating
- Fee collection
- Time management
- Calm and effective under pressure
- Multitasking Abilities
Timeline
Patient Access PRN
Intermountain Healthcare
09.2024 - Current
Pharmacy Technician/Front End Cashier
Walgreens
04.2022 - Current
Patient Access PRN
Blue Sky Neurology
01.2020 - 09.2022
Colorado Technical University
High School Diploma -
Escuela Tateloco
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