Christine Pisano
Placentia,CA
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to CVS Health. A passion for accuracy and detail to ensure every customer is serviced efficiently. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
43
43
years of professional experience
Work History
Warehouse Associate
Cencora (aka Amerisource Bergen)
02.2022 - 09.2023
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained safe working environment by adhering to safety protocols and guidelines.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in reducing product damage by properly handling and storing materials.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Consistently lifted materials weighing as much as 50 pounds.
- Top performer in Labor Management.
- Trained employees on CubixxMD and Podis systems.
- Assisted with Order Control
- Contributed to cleaner workspace with daily upkeep.
Claims Auditor
Conduent Payment Integrity Solutions
11.2009 - 11.2020
- Enhanced claim accuracy by meticulously reviewing and auditing claim submissions.
- Streamlined claims process for increased efficiency through thorough documentation and recordkeeping.
- Reduced claim overpayments with comprehensive analysis of billing discrepancies and adherence to company policies.
- Identified fraudulent activities by conducting detailed on-site pharmacy audits on suspicious claims, protecting company resources.
- Improved customer satisfaction by providing timely and accurate feedback on submitted claims, facilitating positive experiences.
- Contact pharmacies to confirm audits.
- Managed 10 pharmacy calls per day regarding audits questions.
- Handled monthly travel arrangements.
Certified Pharmacy Technician
Providence St. Joseph Medical Center
10.1980 - 07.2008
- Enhanced patient care by accurately filling and dispensing prescriptions in timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Prepared specialty and non-standard IV medications using aseptic technique to maintain sterility
- Restocked Pyxis machine
- Pre-packed bulk medications
- Managed phone calls from physicians and nurses
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Pharmacy Auditor
Wellpoint Pharmacy Management
05.1992 - 01.2004
- Reviewed and analyzed daily and weekly desktop audits for accuracy.
- Identified and suggested remedies for improvement based on reviewed reports.
- Realized yearly savings in excess of $1,000,000,00 on errors alone.
- Attended quarterly P & T and Pharmacy Advisory Panel meetings to present findings.
- Conducted on-site pharmacy audits.
- Managed phone calls and handled any issues or concerns.
- Worked closely with Fraud Department.
Education
High School Diploma -
Bishop Alemany High School
Mission Hills06.1980
Skills
- Customer Service
- Excellent work ethic
- Teamwork
- Exemplary communication skills
- Drug Safety
- Prescription Filling
Timeline
Warehouse Associate
Cencora (aka Amerisource Bergen)
02.2022 - 09.2023
Claims Auditor
Conduent Payment Integrity Solutions
11.2009 - 11.2020
Pharmacy Auditor
Wellpoint Pharmacy Management
05.1992 - 01.2004
Certified Pharmacy Technician
Providence St. Joseph Medical Center
10.1980 - 07.2008
High School Diploma -
Bishop Alemany High School
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