Christine Pizzo
Philadelphia,PA
Summary
Skilled and detail-oriented medical billing professional with experience in claims processing, insurance verification, CPT/ICD-10 coding, and denial resolution.
Overview
37
37
years of professional experience
Work History
Medical Biller
MBI of Delaware Valley
Philadelphia, PA
06.2021 - Current
- Verified insurance coverage and secured required prior authorizations.
- Submitted and tracked professional medical claims through electronic billing systems.
- Posted payments, adjustments, and contractual write-offs to patient accounts.
- Monitored aging A/R and prioritized accounts needing follow-up.
- Investigated claim denials and corrected billing errors to improve reimbursement.
- Reviewed CPT and ICD-10 codes for billing accuracy and identified discrepancies for correction.
- Assisted with month-end reports.
- Sent monthly patient statements.
- Assisted patients with questions regarding statement balances.
- Protected patient information in accordance with HIPAA policies.
Prior Authorization Specialist
Philadelphia Heart, PC
Philadelphia, PA
07.2017 - 05.2021
- Contacted insurance carriers to secure prior authorization for upcoming tests and procedures.
- Provided accurate information to patients, insurance carriers, and office staff.
- Maintained referral and insurance files and entered referrals into system.
- Submitted procedure and diagnosis codes to insurance carriers.
- Reviewed patient insurance coverage to determine liability for co-payments on medical services.
Surgery Scheduler
Urology Consultants
Philadelphia, PA
05.2012 - 07.2017
- Scheduled urology surgeries with patients during checkout and reviewed pre-op instructions and appointment details.
- Prepared patient charts and surgical packets for urology procedures.
- Collected required documents before scheduled procedures.
- Assisted with pre-operative preparation by obtaining insurance authorizations, lab work, and radiology tests.
Customer Service Representative
Samuels and Son Seafood
Philadelphia, PA
02.2005 - 09.2007
- Managed wholesale seafood orders for Samuels and Son Seafood customers.
- Entered purchase requests into order system with accuracy.
- Answered customer calls about product availability and delivery schedules.
Documentation Specialist
Wachovia Bank
Philadelphia, PA
07.2001 - 11.2003
- Maintained secure customer records for files and regulatory audits.
- Updated technical document logs to reflect all revisions made.
- Supported secure backup storage and retrieval of archived documents.
Accounts Assistant
Eastern Distributors
Philadelphia, PA
09.1989 - 06.2001
- Managed vendor relations through timely invoice payments and resolving any outstanding payment disputes.
- Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
- Prepared and processed invoices, payments and bank deposits.
- Processed invoices and matched documents for Eastern Distributors accounts records.
Education
High School Diploma -
Roxborough High School
Philadelphia, PA06-1989
Skills
- Medical billing and coding
- Claims processing
- CPT and ICD-10 coding
- Payment posting
- Insurance verification
- Patient collections
- EHR/EMR systems
- Multitasking and organization
- Team collaboration
- Teamwork and collaboration
- Clearinghouse-ChangeHealthcare, Waystar
Timeline
Medical Biller
MBI of Delaware Valley
06.2021 - Current
Prior Authorization Specialist
Philadelphia Heart, PC
07.2017 - 05.2021
Surgery Scheduler
Urology Consultants
05.2012 - 07.2017
Customer Service Representative
Samuels and Son Seafood
02.2005 - 09.2007
Documentation Specialist
Wachovia Bank
07.2001 - 11.2003
Accounts Assistant
Eastern Distributors
09.1989 - 06.2001
High School Diploma -
Roxborough High School