Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Prasch

Menomonee Falls,WI

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.

Overview

17
17
years of professional experience

Work History

Office Manager

New Hope Natural Wellness
01.2023 - Current
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamline office operations by implementing efficient filing systems and organizational strategies.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Conduct regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Manage scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Evaluate employee performance and conveyed constructive feedback to improve skills.

Office Manager

Ethic Indoor, LLC
09.2021 - 12.2022
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Developed procedures to establish accurate and organized check-in and check-out processes.
  • Created, prepared, and delivered reports to various departments.
  • Implemented staff training programs, improving employee performance and team cohesion.

Customer Support Specialist

Salveo Health & Wellness
03.2014 - 05.2015
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
  • Maintained thorough knowledge of product offerings to provide accurate information and expert advice to customers.
  • Participated in regular meetings with management to discuss ongoing departmental challenges and propose actionable solutions.
  • Stayed current with advances in naturopathic medicine by attending conferences, workshops, and continuing education courses regularly.
  • Streamlined office procedures, improving efficiency in scheduling, billing, and record-keeping tasks while maintaining a high level of confidentiality for sensitive patient information.
  • Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and lifestyle plans.

Training and Development Manager

BMO Harris Bank
03.2007 - 02.2014
  • Enhanced employee retention by implementing comprehensive training and development programs.
  • Increased employee engagement, delivering customized training solutions tailored to individual learning styles.
  • Developed comprehensive training materials for new hires, improving onboarding efficiency and reducing ramp-up time.
  • Improved knowledge management processes by identifying gaps and implementing effective solutions.
  • Streamlined information flow within the organization through development and implementation of robust knowledge repositories.
  • Conducted regular audits of existing knowledge assets to identify areas requiring updates or revisions due to evolving business requirements or industry standards.
  • Created detailed documentation of company policies and procedures, promoting consistency across business operations.

Education

High School Diploma -

Waukesha West High School
Waukesha, WI

No Degree - Massage Therapy

Lakeside School of Massage Therapy
Madison

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Data Entry
  • Excellent multi-tasking ability
  • Clear oral/written communication
  • Scheduling and calendar management

Timeline

Office Manager

New Hope Natural Wellness
01.2023 - Current

Office Manager

Ethic Indoor, LLC
09.2021 - 12.2022

Customer Support Specialist

Salveo Health & Wellness
03.2014 - 05.2015

Training and Development Manager

BMO Harris Bank
03.2007 - 02.2014

High School Diploma -

Waukesha West High School

No Degree - Massage Therapy

Lakeside School of Massage Therapy

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Christine Prasch