CHRISTINE PRICHARD
Amarillo,USA
Summary
Senior HR Professional and Advisory Executive with over 20 years of experience in human resources, including multi-state and international payroll, compensation and benefits, policy development, employee relations, and HRIS. I have an extensive accounting background, including multi-currency transactions, reconciliations, financial statement preparation, audits and financial systems setup and integrations. During my career, I have worked for employers and clients in a wide variety of industries, including aviation, global telecommunications, manufacturing, retail, IT, hospitality, financial services, medical services, and property management. As a leader, I strive to create and maintain a culture that emphasizes quality products and services, accountability, continuous improvement, and high performance throughout the organization. I encourage entrepreneurial thinking and problem-solving to promote streamlined and agile processes, while focusing on connecting key functions with strategic planning and core values.
Overview
25
25
years of professional experience
Work History
VP, ADVISORY SERVICES
ESTACAR LLC
Amarillo, TX
03.2024 - Current
- Developed and executed strategic plans to support the vision of multiple client organizations.
- Advised and assisted client teams and executives on approaches for resolving complex issues impacting their operations.
- Advised and mentored client staff members to maximize productivity and implement change initiatives.
- Formulated processes and policies within client organizations that improved operational efficiency and productivity.
- Advised and assisted in due diligence and integrations for finance, accounting, payroll, and HR.
- Implemented and organized projects for cross-functional teams within clients, and the internal company.
- Managed accounting operations for multiple clients, providing structure, implementing new processes, supervising staff, and supporting finance executives.
- Advise and assist multiple clients in the creation and implementation of annual budget process, with input from across the organization.
SENIOR ADVISORY EXECUTIVE
ESTACAR LLC
Amarillo, TX
09.2019 - 03.2024
- Advised and implemented business acceleration consulting services to support clients during organizational developments and changes in HR, IT, Accounting and Finance.
- Coordinated with clients and cross-functional teams to deliver high-quality results within tight timelines.
- Set up, staff, and maintain accounting, finance, and HR departments within multiple clients during accelerated growth, with a focus on aligning strategic decisions to long-term objectives.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Created HR policies and a framework for managing the client's workforce during the pandemic, enabling talent retention, and minimizing business interruption.
- Advised and supported system integrations for finance, accounting, payroll, and HR in over 15 client acquisitions.
HR DIRECTOR
AQUAONE, INC.
Amarillo, TX
01.2007 - 09.2019
- Managed an HR department serving seven facilities in five cities. Guided the startup and management of a full spectrum of HR operations and programs.
- Worked with executives to develop HR policies and procedures, create compliant compensation and benefits databases, and develop orientation, training, and incentive programs. Managed leave programs and personnel records; administered compliant benefit and retirement programs.
- Structured and implemented programs and policies in the areas of training, compensation, benefits packages, incentives, and new-employee orientation.
- Participated in due diligence and made recommendations regarding HR and IT needs for multiple acquisitions. Implemented onboarding for acquired staff, and integrated existing customer data, as well as employee compensation and benefits packages.
- Foster an environment of teamwork and accountability across the organization.
- Research, selection, and implementation of the company's first HRIS system. Integration of data from multiple systems, and restructuring processes now housed within HRIS. Train employees and managers on the software.
- Reduced payroll costs by researching, implementing, and training staff on the use of an attendance tracking system to eliminate unreported leave, and unsanctioned overtime.
- Reduced benefits costs through meticulous recordkeeping and ensuring that the company did not pay for benefits for which employees were not eligible.
- Revise the employee handbook, covering issues including disciplinary procedures, the code of conduct, and benefits information.
- Revised job descriptions and interviewed employees to construct an accurate picture of the duties and skills required for each position. Improved employee recruitment practices and a standardized hiring process.
- Created a newsletter highlighting company and employee news, providing advice, additional training, and fostering team unity across seven locations.
PAYROLL/BENEFITS MANAGER
AQUAONE, INC.
Amarillo, TX
01.2002 - 01.2007
- Manage the corporate office and fulfill a broad range of HR functions, including training, administering benefits, overseeing disciplinary action, managing HR records, and providing support and advice to senior staff and frontline personnel.
- Co-created the company's first structured compensation plans based on job descriptions.
- Created and managed the company's first 401(k) retirement plan.
- Co-developed creative and cost-effective incentive programs, including special events and an awards structure, that increased employee satisfaction and productivity.
- Researched and negotiated rates with vendors and agents to achieve affordable group insurance benefits for all employees.
- Created new payroll tracking and submission procedures, and trained front-line managers on using the streamlined process.
- Created internal controls for employees handling cash and customer credit card information, minimizing fraud exposure.
- Co-developed standardized disciplinary procedures and a tracking system that insulated the company from legal risk and ensured consistent and fair discipline processes.
- Created an exit interview process to help identify issues with line staff, management, or company policies, and reported recommendations to other senior staff.
ASSOCIATE SYSTEMS ANALYST
VALERO ENERGY CORPORATION
Amarillo, TX
01.2000 - 01.2002
- Provided data analysis support to all departments in the Credit Card Center, and senior staff. Fulfilled a broad range of IT support functions, including troubleshooting and repairing problems with computer hardware, software, and data backup systems.
- Reorganized, documented, and managed all Retail Account Management System (RAMS) custom software enhancement requests in an easy-to-use format for programming staff.
- Wrote queries in SAS software to read COBOL system files and create concise reports for department heads, senior staff, and fraud prevention personnel.
- Extensive creation and use of Microsoft Excel spreadsheets and Access database files.
- Responsible for identifying the source of any system balancing problems encountered during nighttime account processing.
- Served as Chair of the Social Committee, responsible for annual fundraising to finance company social events.
Education
B.G.S. - Business, Mass Communications, CIS
WEST TEXAS A&M UNIVERSITY
Canyon, TX05-2004
Certifications
SPHR Certification - HRCI - 2010
SHRM-SCP Certification - SHRM - 2015
Affiliations
PHRA - Panhandle Human Resources Association
Member, Board Of Directors
- Vice President, Communications 2023-Present
- Newsletter Chair 2020-2022
- Vice President Programs and Seminars 2018-2020
Timeline
VP, ADVISORY SERVICES
ESTACAR LLC
03.2024 - Current
SENIOR ADVISORY EXECUTIVE
ESTACAR LLC
09.2019 - 03.2024
HR DIRECTOR
AQUAONE, INC.
01.2007 - 09.2019
PAYROLL/BENEFITS MANAGER
AQUAONE, INC.
01.2002 - 01.2007
ASSOCIATE SYSTEMS ANALYST
VALERO ENERGY CORPORATION
01.2000 - 01.2002
B.G.S. - Business, Mass Communications, CIS
WEST TEXAS A&M UNIVERSITY
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