Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christine Protsko

Shohola,PA

Summary

Dedicated Instructional Assistant with a strong background in supporting diverse learners at Delaware Valley School District. Skilled in classroom organization and behavior management, I fostered a positive learning environment, enhancing student engagement and achievement. My empathetic approach and effective communication led to improved outcomes for students with special needs.

Instructional support professional prepared to enhance learning environments and contribute to student growth. Proven track record in assisting educators with curriculum implementation and fostering student engagement. Reliable team player known for adaptability and commitment to achieving educational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Instructional Assistant

Delaware Valley School District
01.2007 - 08.2022
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small group assistance.
  • Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
  • Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Participated in professional development opportunities, staying current on best practices in education and instructional support.
  • Maintained safety and security by overseeing students in recess environments.
  • Promoted a culture of respect and inclusion within the classroom, fostering positive relationships among students from diverse backgrounds.
  • Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.
  • Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
  • Collaborated with classroom teachers to design engaging lessons that aligned with state standards and curriculum objectives.
  • Provided feedback on student work samples allowing teachers to better understand strengths and areas for improvement.
  • Provided performance feedback to help students understand strengths and areas for improvement.
  • Coordinated with other instructional assistants to ensure consistent implementation of classroom procedures and expectations across all subjects.
  • Assisted educators in planning and executing field trips that reinforced curriculum content while providing hands-on learning experiences for students.
  • Managed classroom materials inventory, ensuring necessary supplies were available for daily lessons and activities.
  • Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Implemented strategies to maintain safe and respectful learning environment, encouraging positive student behavior.
  • Conducted small group sessions on challenging topics, resulting in improved student understanding.
  • Participated in professional development workshops to stay current with educational best practices.
  • Assisted in adaptation of curriculum to meet diverse student needs, promoting inclusivity.
  • Provided comprehensive support for students with learning disabilities, enabling them to achieve academic success.
  • Enhanced classroom efficiency, organizing materials and resources for optimal use.
  • Collaborated with teachers to identify areas of improvement in students, leading to targeted intervention strategies.
  • Enhanced student motivation by recognizing and celebrating their academic achievements and milestones.
  • Supported students in developing effective study habits, leading to more self-sufficient learning.
  • Increased student participation by incorporating hands-on learning experiences into lesson plans.
  • Facilitated development of students' critical thinking skills through implementation of problem-based learning activities.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Shared important information with students concerning upcoming assignments and tests.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Taught courses under guidance of senior instructors.

911 Operator

Middletown Police Department
11.1991 - 09.1993
  • Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
  • Enhanced officer safety by providing accurate and timely information during critical incidents.
  • Demonstrated adaptability in adjusting work schedules or assuming additional duties as required for optimal performance within the department.
  • Supported fellow dispatchers when needed, fostering teamwork within the department.
  • Collaborated closely with other dispatchers and supervisors, maintaining open lines of communication to ensure efficient operations.
  • Safeguarded public safety by accurately disseminating pertinent information to responding units during emergencies or criminal activities.
  • Earned recognition for consistently meeting or exceeding performance metrics regarding call handling, response times, and overall customer satisfaction.
  • Ensured proper handling of non-emergency calls by redirecting callers to appropriate resources or departments as necessary.
  • Increased caller satisfaction by remaining calm and composed during high-pressure situations, providing clear instructions for callers to follow.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.

Office Assistant

Kookaburra/Amscan
03.1992 - 09.1994
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
  • Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.
  • Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Input data into spreadsheets and databases.
  • Utilized office management software to record and track customer information.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Education

High School Diploma -

Delaware Valley School District
Milford, PA
06-1981

Skills

  • Classroom organization
  • Effective communication
  • Calm and patient demeanor
  • Small group instruction
  • Small group and individual assistance
  • Teacher collaboration
  • Classroom support
  • Helping students with special needs
  • Special education support
  • Preparing instructional materials
  • Teacher support and collaboration
  • Supervising student activities
  • Student supervision
  • Individual student assistance
  • Student health and safety
  • Student needs support
  • Student safety
  • Classroom technology
  • CPR and first aid
  • IEP management
  • Laboratory monitoring
  • Individualized educational plans
  • Friendly and outgoing
  • Empathy and patience
  • Organization and prioritization
  • Positive reinforcement
  • Behavior management
  • Student motivation
  • Group facilitation
  • Instructional technology
  • Safety and incident management
  • Pupil supervision
  • Lesson adaptation
  • Punctual and dependable
  • Coordinating with teachers and specialists
  • Strong work ethic and dependable
  • Motivating and inspiring students
  • Interpersonal and communication skills
  • Attention to detail
  • De-escalating and resolving conflicts

Certification

Head of Family Readiness for the Army 2004-2005, 2022-2023 Training -

Languages

English
Native or Bilingual
German
Limited Working

Timeline

Instructional Assistant

Delaware Valley School District
01.2007 - 08.2022

Office Assistant

Kookaburra/Amscan
03.1992 - 09.1994

911 Operator

Middletown Police Department
11.1991 - 09.1993

High School Diploma -

Delaware Valley School District

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