Christine Radigan
Bridgeport ,NY
Summary
Talented professional highly effective at anticipating and accommodating customer needs and multi-tasking. Friendly, punctual and enthusiastic team player. Organized, efficient, extremely detail oriented and skilled in office administration, data organization, proofreading, mathematical computation, database management and word processing.
Overview
24
24
years of professional experience
Work History
Patient Financial Coordinator
CNY Fertility Center
Syracuse , NY
01.2018 - Current
- Discussed financial and insurance options with patients.
- Explained payment requirements, accepted payment methods and billing procedures.
- Accurately reviewed and updated patient and financial information.
- Established financial arrangements for self-pay patients.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Negotiated settlements and payment plans.
- Screened patients with financial needs to determine assistance choices.
- Updated accounts with latest patient, payment and insurance information.
Bartender
Red Robin Gourmet Burgers
Fayetteville, NY
03.2014 - 11.2020
- Maintain updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selectione
- Display friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests
Fine Dining Server
Arad Evans Inn
Fayetteville, NY
09.2017 - 05.2018
- Ability to quickly gain menu knowledge and give recommendations from compilation of cuisine, drink items, and daily specials
- Extensive knowledge of fine dining service and support, plate and glass placement as well as utensil setting for the discriminate dining patron
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Client Service Specialist
Compassionate Care Veterinary Hospital
Manlius, NY
12.2012 - 06.2015
- Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests.
- Resolved concerns with products or services to help with retention and drive sales.
Bartender
Tullys Good Times
Syracuse, NY
04.2011 - 03.2014
- Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Store Manager In Training
Platos Closet
Syracuse, NY
11.2010 - 02.2011
- Leader of buying, merchandizing, visual, loss prevention, payroll
- Analyze reports to continuously monitor and react to changing demands due to trends and sales patterns
- Counted cash drawers and made bank deposits
Loss Prevention Manager
Macys
Syracuse, NY
09.2008 - 10.2010
- Increased profits through effective sales training and troubleshooting profit loss areas
- Scheduled and led weekly store meetings for all employees.
- Completed profit and loss performance reports
- Worked with store management to implement company safety programs and awareness, reducing workers compensation costs
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate
- Analyzed and investigated all incidents alongside functional management and store supervisors
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
- Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations.
- Headed safety and loss prevention programs by guiding staff.
Human Resources Administrator
Macy's
Syracuse, NY
05.2008 - 09.2008
- Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absences
- Oversaw HR functions, including hiring, staffing, training, payroll and labor law compliance.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Cocktail Server
Seminole Hard Rock Hotel and Casino
Tampa, FL
02.2004 - 03.2008
- Serve beverages on casino floor and poker room
Education
Bachelor of Arts - Public Justice
SUNY Oswego
Skills
- Mathematical aptitude
- Resourceful and reliable worker
- Close attention to detail
- Composed and professional demeanor
- Excellent problem solver
- Excellent verbal communication
- Professional telephone etiquette
- Health insurance coordination
- CPT Coding
- HIPAA Compliance
- Organization and Time management
Timeline
Patient Financial Coordinator
CNY Fertility Center
01.2018 - Current
Fine Dining Server
Arad Evans Inn
09.2017 - 05.2018
Bartender
Red Robin Gourmet Burgers
03.2014 - 11.2020
Client Service Specialist
Compassionate Care Veterinary Hospital
12.2012 - 06.2015
Bartender
Tullys Good Times
04.2011 - 03.2014
Store Manager In Training
Platos Closet
11.2010 - 02.2011
Loss Prevention Manager
Macys
09.2008 - 10.2010
Human Resources Administrator
Macy's
05.2008 - 09.2008
Cocktail Server
Seminole Hard Rock Hotel and Casino
02.2004 - 03.2008
Bachelor of Arts - Public Justice
SUNY Oswego
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